Trainee – Cognizant Malaysia
Cognizant Malaysia
Global Business Services
Role Summary
The Trainee - Junior Data Analyst role at Cognizant involves managing and analyzing customer data using MS Excel within the Life Sciences sector. This position operates in a hybrid work setting with rotational shifts and focuses on customer management and complaint resolution processes.
Job Description
The Trainee - Junior Data Analyst role involves working within customer management and complaint management processes in the Life Sciences sector. This position requires strong technical skills in MS Excel to manage and analyze customer data, as well as effective collaboration with team members to resolve issues and ensure customer satisfaction. It includes rotational shifts in a hybrid work setting without travel requirements.
Job Requirements
Must have strong technical skills in MS Excel to manage and analyze data efficiently.
Must have domain experience in Customer Management within the Life Sciences sector.
Must have experience in Complaint Management within the Life Sciences sector.
Should possess excellent communication and interpersonal skills.
Should be detail-oriented and able to maintain accurate records.
Should be able to work collaboratively in a team environment.
Quick Info
Company
Cognizant Malaysia
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Data Analysis
MS Excel
Customer Management
Complaint Management
Life Sciences
Communication
Interpersonal Skills
Teamwork
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