Discover
Companies
Browse top employers
University Rankings
Malaysia's best unis
Salary Insights
Know your market worth
Career Tools
All Tools
Browse every career tool
Job Swipe
Tinder-style job matching
CV Checker
AI-powered CV review
Career Planner
Map your career path
LinkedIn Optimizer
Sharpen your profile
LinkedIn Roaster
Brutally honest review
Career Wrapped
Your year in review
Professional Persona
Discover your work style
Concentrix Cvg Malaysia
Other
Snapshot
999 total reviews
Source
Glassdoor
100% of reviews mention positives
Page
15 / 20
Talent acquisition manager
• Opportunities to learn and adapt in a fast-evolving industry • Company is investing in automation, AI, and global expansion • Exposure to large-scale operational transformation
Significant shift toward automation and offshoring of North America roles • Reduced stability for management and support positions in NA • Long tenure does not necessarily provide job security during restructures • Company culture has changed noticeably compared to previous years • Reductions can occur with limited notice • Future footprint of remote North American roles may be uncertain.
Advisor 2
Good company in carrier wise
A lot of securities in company
Customer service representative
Permanent employee, got leave after 6 months
The ops feels like didn’t support the agent
Customer service advisor
The trainer's in the Concentrix are really friendly and kind and overall all the people are friendly and approachable, and people here are very approachable and kind.
Exploring place in the block are too less..only the cafeteria to chill and spend time . The company should provide more interesting places to explore and chill for peace of mind. They should also provide good coffee machine , only because it is sold for free it doesn't mean it should taste that bad , seriously! Get some good coffee machine .
Tech pre sales
Work from home, device provided
almost no holiday low base salary
Advisor ll sales
Work from home Daily Pay
Will promise you one pay rate then come back 6 months later and tell you they made a mistake and have to pay you 3 dollars less on the hour effective immediately. Also will fire a whole team of people working for a client with no warning and no real reason and abruptly. Management don’t like to answer questions about issues pertaining to the position but will micro manage about acw times constantly
Nice salary, can pay the bills
Toxic management erm what the sigma
Anonymous employee
-Good office -Sufficient salary -Team building is done okayish
-Micromanagement is common, -HR policies often feel unreasonable and unfair. -Career development is clearly not a priority, -Management frequently appears incompetent. -Employees are treated as products rather than people with the focus on extracting as much value as possible. -The work environment is further damaged by constant lying, backstabbing, and office politics. -New hiring practices are questionable, as a large portion of new employees, like 40 percent, are dismissed within just a few weeks.
Customer service
Very good work environment and workplace
Nothing. Please improve the canteen food quality.
Recruitment consultant
Good environment Good people So much potential
No benefits Cramped space No transparency Little to no room for growth within TA space
Assistant manager
Very good working environment and very good career growth.
As of now there is no any negative feedback.
Sn. representative
Training is going good and even workplace is well secured
Only shift timing is not fine
Sr representative operations
Good work environment and supportive team.
Workload can sometimes feel uneven, especially during busy periods.
Advisor 1
Amazing work culture Amazing manager
Nothing bad to tell about the company yet
Sales representative
Offer a lot of incentives.
Very judgmental. Must fit into a certain mold.
Good canteen, people i meet in my team
The system crashed regupar, training was very min on what tge system and prosess was like, pressure on sales targets management unaware of problems with system awfull place to work
Great and friendly people, fast moving enrivonment
unsure at this time on the cons
Technical support
The pay was decent. The opportunity for growth is there, they would let you advance within if you would like.
The pto, you will have hours of pto but unable to use it due to understaff. If you so happen to need a day off its a point. They leads are just like you, they are being micro managed by the OM's.
You can work from home
awful pay, no career progression, all men in leadership positions
Media analyst
Nothing pros as such very basic
Many low pay mass hiring
Senior ops analyst
No work life balance n no fair pay
Work pressure to the core.
Analyst
Stable job, suitable for students also
Toxic workplace, promotions based on relatiins with the bosses
Sr.analyst 2
The office work life is really good, With co- oprative team and management.
There should be a drinking water in ground floor aswell.
Customer advisor 2
It’s really good to work here
Need 2 way cab , phone should be allowed in the floor
Airbnb customer service representative
Good place to work and wouldn't leave
Not that i know of
Repetitive job, sometimes there's a low queue and the obligations are basic
Extreme schedules, you have no voice on that company, they do whatever they want with your time and request schedules changes very often to supply company's needs.
Advisor ii, transaction processing
Enjoying also learning good experience so far so good
Security system is really annoying
Sr. manager, talent acquisition
~work life balance (might have some nights you work late for certain jobs or large ramp projects- but not a normal occurrence and certainly not encouraged all the time) ~management team who listens to your individual needs and cares about your success ~culture is the biggest pro here. They celebrate diverse backgrounds and encourage leaders to listen to new ways of how things can be done (and they actually do in a lot of areas) ~Can speak for recruiting team: we have a fantastic team of recruiters and leaders
~like any big company, layoffs happen and it's always rough ~benefits can always be improved- we do have a large variety to choose from that fits different budgets/needs
Senior operations representative
good training Well delivered Good subject knowledge Enough resources
Right now no much cons
Sr. sme
Everything is good all employees supportive
Everyone is working as a team
Sr. team leader
Very good environment Good manager
Na Na Na Na Na
Senior software engineer
Technology wise updated one the are using
No job security and nonbench policy. Any time anything can happen
Good money for what it was
Did not work with you on hours
One of the largest bpo company
They have the longest hiring process
Renewal manager
You can work prat of the member of world famous company thorough Concentrix.
You can not get same incentive as people's which you work with.
Account manager
Salary was pretty good, hours were tough
hours were tough considering part time
Good company to start your career better culture then other BPO and Good Corporate culture
No cons from my end
Technical support engineer
Great company if you want good training and ample of learning opportunity
Can have internal politics, based on location.
Good training and trainer, good safety and security
No two way cabs availability
Advisor
Good platform to improve communication skills Exposure to international clients Performance-based growth opportunities
Rotational shifts can affect personal routine Night shifts may be challenging Limited flexibility in shift preferences
gets to learn lot of things
nothing so far for me
Financial advisor
Good environment Easy account HMO
Low salary Low incentives Full onsite
Always there salary on time
Less salary according to work pressure
Team leader
All I would say is " A best place to work for". From Training to Transition it went off like the air. Everyone came for the support 😀
I didn't face anything as of now. Hopefully, I feel like I am not going to find any con.
Customer service associate
Salary is very low and no increment
Please provide the cab and increase the salary
Cs-1
Offers flexibility Easy process and depends on the person
Shift timings long Minimum log in requirement is 9 hours 30 min which is long Leave requirement and schedule can be a problem
Lead associate operations
Work life balance and great leadership
Night shifts and long shift hours
Representative operations
On time salary Salary breakdown Ambience Training Security
One way cabs No welcome kits early logins
Operations representative
Good environment and simple process for joining the company.
Work load gets heavy at the end of year, like from November to January work load is quite hectic.
Customer service representative (csr)
For my first job, I met really good people had a family expericence, was working as the most effecient person on the floor. The quality of life was really good.
In turn of the quality life being good you would sacrifice money/salary. For a starting role you wouldn't get a great package. Instead you have the quality of life to go for. For you to make decent money you would have to give 3 - 4 years to the organisation.