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Concentrix Cvg Malaysia
Other
Snapshot
999 total reviews
Source
Glassdoor
100% of reviews mention positives
Page
17 / 20
Team leader
They truly live culture on all aspects of the company.
Pay could be revised to be more competitive and could use a lot more attainable incentives.
Technical support representative i
• Alright Pay • Remote Job
•Unstable Schedule • Slow Career Progression
Senior associate
Top Notch training facilities Career opportunities Work culture
Only one way cab provided
Coustomer service associate
*work culture *Environment *Growth and development
* cafeteria food *Wending machine *Coffee machine
Anonymous employee
Paid at time, no issues related
No growth on company .
Sales advisor
Concentrix is a very good company
There's no perfect management but the main company itself, Concentrix, awesome!
Customer service
Good working environment and great opportunity
No cons up to the date
Data analyst
Good work life balance for employees
Bad management does not listen
Customer service associate
Good environment to learn customer service skills and improve communication. Team members are supportive and help during difficult situations. Exposure to handling different types of customers which builds patience and problem-solving ability. Stable work structure and clear responsibilities.
Work can sometimes become repetitive and stressful during peak hours. Limited growth opportunities in certain roles and workload can be high depending on the shift. Work-life balance can occasionally be challenging.
Customer service advisor
Good company culture and supportive environment
No cons as of now
Training is good and great and also informative
Cafeteria is some bad and rest room need to open door
Good work culture Great employee friendly
Hygiene Food is not good
Customer service representative
Salary on time every month
Less salary according to pressure
Customer care specialist
Supportive teams Pay on time
Strict rules within the operations
Technical executive
Competitive pay Professional environment Good team leaders Pick up and drop provided
HR hiring and onboarding Rotational shifts
Positive environment , good trainers, good knowledge
Shift timings are bit long
Senior advisor
Overall experience with concentrix is good
Nothing I found at concentrix
Advisor i
Good team support and helpful colleagues
Work pressure can be high during peak hours.
Good work culture, not toxic
Low salary, no work-life balance
Senior advisor 1 noc support
It can be dependent on the client but the client pays well. No issues with salary either.
Limited vacation/sick leaves but overall I did not have much interaction with Concentrix.
Content moderator
Standard salary & fast paced working environment
Frequent changing policies & strict regulations
Subject matter expert (sme)
Work at home Stable Good place to start to acquire experience
No clear job description Toxic environment in some operations Stagnant career development
Senior operations representative
Training was good , supportive team
Nothing all good in the company
Custimer service representative
Decent pay for entry level position
Toxic management Micro managing- you have to be accountable for every minute even when you use washroom Workplace favoritism- management will make your errors disappear if they like you. If they don’t then they are going to push for your termination
Customer support representative
Employee centric approach Employee diversity
Production floor Management ,work culture
I would especially like to appreciate my trainer, Mr. Tayeb, who has been extraordinary throughout the training period. His clear explanations, patience, and great sense of humor made the learning process both effective and enjoyable. He creates a comfortable environment where questions are encouraged, which has helped me gain confidence in my role.
Cons: Training materials could include more practical examples.
Technical support
Not any pros except people are working there dor noc code
Micromanagement Politics Favourism and discrimination
Verizon customer service representative
Very safe, staff is friendly and welcoming. Security is respectful.
No smoking area. Food prices too expensive
Ccustomer service representative
Skills development Team environment Job stability
Nothing as yet since well I'm new at the organization.
Pay on time Standard customer service job
Hours were always random so shifts kept changing
Call center agent
- Allowance in Training - Free Coffee - Amicable TA - Sleeping Rooms
- Difficult training - Complicated Systems
Clear guidances, on time payroll
Strict work condition, barely breatheable, everything is monitored
Senior representative operations
Training is very informative and interactive.
Facility team needs to improve especially canteen
Jr. software engineer
Good Work life balance and no stress
need to improve on employee beneifts other than salary
Licensed sales agent
Working hours, colleges, n, t, d
Salary, management, less benefits, b
Advisor
Security Ambience Environment Safety Culture
Security Food Beverages Night allowance Coffee machine
Customer service representative (csr)
Good training, good office ambiance, decent pay.
Always changing metrics. Unreasonable pressure from TLs.
Processing associate
Good Work Culture & Environment
Not noticed anything as now
Good work culture with good work life balance.
Nothing everything is perfect here.
Operations manager
Great place to learn and grow Employee centric Job security
Low salary compared to competition
They treat agents very good
Not that good with Leaders
Customer service advisor i
Good company helps in everything
Too much security for everything
Training is going so good and getting good information about the process from trainner.
Nice experience and getting good response from managers and team leaders.
Sr. quality evaluator
Work from home, supportive team leaders, easy interview process
The low pay was my only issue
Data engineer
Work culture is good and team is collaborative
Not a good company if you are looking for growth
Senior software engineer
Good space to learn, multiple opportunities
Salaries could have been better
Employe Diversity Employee centric Approach
Production floor management is very pathetic, Employees are not receiving timely and proper breaks. Benifits which are available in company but not getting appropriately implemented , I was forced to come to the office despite feeling unwell.
Good work life and work culture
Nothing much to say as a disadvantage
Concentrix gives opportunity to experienced people, which other companies failed to recognize.
Scarcity of training rooms, projector not working or bad display. Employee needs to facilitate himself even for locker allocation, nothing is ready on the day of joining
Support engineer
There is no pros only cons
Management is useless. Pay comes with discrepancies. Every 2 months the policies change.