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Concentrix Cvg Malaysia
Other
Snapshot
999 total reviews
Source
Glassdoor
100% of reviews mention positives
Page
8 / 20
Senior representative
Transparency hiring process, Friendly management
Less transparency in ctc and payslip annexure
Sales
great leaders who care about you
sucks with communicating to employees
Senior advisor
If you want, you can have a good work and life balance
Too much work stress from a very fast-paced environment
Sr representative operations
The are really people centric. Trainers are really good. They make you understand everything. You get ample opportunities for your promotion, because the leadership and management is really great.
Expensive Food No jio network
Operations executive
Set process, easy to kearn
Monotonous and dull day to day work
Manager ii
Concentrix is a good organization. It gives liberty to employees to raise their concerns freely.
Transportation facilities need to improve.
Ctomer service agent
Good but bad management but essy to work for
Super unorganized company dint know why
Email advisor
For emergency purposes only and Appraisal
I cannot provide some negative thoughts as of now.
Customer service representative (csr)
CNX is very dedicated to the welfare or well being of their employees.
GC are not satisfied when it comes to our pantry and our health card (icare)
Customer advisor
you get to work from home
It is routine and can get tiring quick
English customer service
Good Working Environment, attractive allowances, supporting colleagues
Lack of clear information from the supervisor Can be reassigned to another project at any time without prior confirmation
Senior representative operations
Employee centric . Good infrastructure. Work culture is pretty decent. Has good work opportunity.
No night shift allowance. No proper cab timings.
Supervisor
Some individuals were excellent people
Toxic environment, a lot of gossiping and behind the back games, management is clearly corrupted, as operational management couldn't care less about employees and yet still are keeping the job. Unrealistic KPIs are being accepted from the client, and agents are being punching bags for everything. Salaries are low, a lot of duties are not even mentioned in the contract so you end up doing business analytics, recruiting, hr, operational etc. No benefits and perks besides some discount coupons.
Senior instructional designer
family, flexible work options, career growth, global presence
repetitive tasks, high workload, stress
They are very supportive and it will great journey for you in this company.
.. .. .. .. .. .. ..
Anonymous employee
good salary good transportation good team
too much time to work and hard, shift management not good
Renewal specialist
Flexible schedule, pto and benefits. Good environment
Low salary , they close our account with 2 weeks of notice and no opportunity for relocation
Customer service representative
Pay on time every month
Less opportunity to level up
Advisor 2
Good Fresh work environment No mosquito Good food in cafeteria
Food quality Keep normal temperature
Sr. operations representative
Everything is good and cool
Cafeteria food bad 4th floor
Technical presales
depends on the position and language
not always a good HR management
Good and helpful and work life balance
none so far it's good to work
Diwali GIfts is ok In cnx
Holidays leaves culture and team leader politics
Senior consultant operations
Good environment to work in
Charging for cab, less parking space
Customer service advisor
Concentrix working environment is good
Smoking zone is far and coffee is not good
Best company to start as fresher
Overall good no cons from side
Technical support
good salary grade for starters
some managers are not that good with handling employees
Sr. cots supervisor
I dont have any pros for this company
Poor Management and The promotions are nevee performance based.
Salary need to good as per city standard.
Need to provide free food
Technical support advisor
It’s a job. WFH option (if you somehow meet their QA targets)
Treat you like a number. Can’t take days off. Work Hours at Horrible (3pm - 12 am) If you find any other Minimum wage job; take that, 100%
Wfm rta analyst
close to public transport, Yay!!
well underpaid against the standard arrangement
WFH Had nice coworkers Nothing else
Low salary Lack of growth opportunities
Customer retention agent
The shifts are perfect for me The staff is welcoming The environment is healthy There is transport provided.
Availability of transport. Transport is not available for other areas depending on shifts.
Hybrid working is the only positive given the fact you do not have to sit in the toxic environment.
Unorganised, rude managers who treat staff like children and patronise their subordinates. Planning department in charge of planning schedules consistently fumble schedules up leading to unpaid leave and being underpaid and management do nothing about this.
Inside sales representative
- some nice colleagues - that's it, this is just filler
- incompetent all the way to the top of the branch, mostly on the management side - the most mismanaged place ever, with toxic and jaded people making all the decisions and creating an insufferable work environment for everyone - their ideas and plans feel copied off of an A.I. tool, no though is given to anything past it's inception - micromanaging your every move, berating the employees for all to see when they are not happy with the numbers , and promoting visibility above all else in the workplace which feels more like doing sentencing than doing work. - forced commuting to the office in the middle of nowhere for a position whose work is done only through the use of a laptop. - turnover rate could be compared to a revolving door, where people get fired daily, if they are too burned out and cannot cope anymore or if they are too opinionated on why this set-up doesn't work, which is plain for all to see - there are next to no benefits to working here, with a salary that is basically inadequate for you to live in any kind of comfort unless you want to spend your savings in addition to it or get another source of income
They dont hire blk ppl so if you dont look like them dont waste your time unless its time for them to hire a token
Wfh remote opportunity might be available just put yt on your application to even be considered
Analyst
Good work culture and work balance
Less salary compared to market standards
Customer service representative (csr) ii
Great place to start or have an experience
Low salary or complimentary for achievements
Salary was on time and I never faced any issues with it, even if you have an issue they are quick to solve it
No cons with salary (regarding me)
Human resources generalist
Great company with great people.
none as of this time
Good team support and encouragement
Could work on better communication with the agents
Content moderator
Very good salary, organized environment,
Shift rotation stressed work career growth is very hard
Advisor ii, customer service
Good infrastructure.Good trainers & very helpful
There is no tea, coffee quality in the cafeteria
Desktop support engineer
Workplace is excellent - complete amenities such as canteen, restrooms, back office, elevators, and running AC. all maintained regularly. Strategic area - other businesses are nearby such as Specialized (bicycle center), Tim Horton's, 7Eleven, etc. (Although I've heard that Opus Mall and Bridgetowne park is now complete since I left). Parking - dedicated floor for parking, regularly on watch too. Pay - decent
Rough commute - busses stop rolling past 10PM. Traffic gets crammed often, especially in the morning and afternoon. Huge crowd of other commuters.
Technical support engineer
-Best training -Project is good
5 days work form office Phones are kept in locker, no inside work place
Sales advisor
Get to learn a lot
Pay is less compared to work load/stress
Quality supervisor
Career Growth. I started as an Agent and worked myself up to be a QA then a QA Sup.
Low salary especially for internal hires
Contact center representative
Great way to get experience
Everything, it was a nightmare it gave me depression
-nice team members -flexible pto and point system -decent pay
-managers can be rude and difficult to speak to -calls are back to back and there's frequent rude/angry customers -job can feel very draining -constantly have to learn new skills and technology -often doing much more than the original job description -goals become increasingly more difficult to reach overtime
Chat support representative
On time salary, supportive staff
Micromanagement, bad manager, pushy management