Concentrix Cvg Malaysia Employee Reviews & Ratings

Night shift is pretty really

The office can get a little bit busy during the peak season, but that is expected.

Assignments can sometimes job be temporary

No night shift allowances No travel reimbursement

There is nothing regarding cons

No work from home .

- Depends on your account, but your work is pretty horrible and stressful

Terrible shifts, portray ‘no pressure’ until you are under severe pressure. Do not even think about having a medical emergency whilst under their employ, I was in emergency dept in hospital for 9.75 hours, and harassed 6 hours later to ask why I wasn’t in work - even though I had stated that this could be a possibility. Then, when I asked ‘not to be contacted’ - I was indeed contacted within five minutes. Absolutely NO LIFE experience or HUMANITY whatsoever.

None it is just perfect

Don't trust the higher ups. They sugar coat everything, and screw that "we're family" ideology. I only stayed in my previous project because I really liked my colleagues, but the management needs A LOT of improvements

Metrics are very strict (AHT, CSAT) and can sometimes feel more important than actual quality.

To much control and pressure feels like slavery

Salary and slow career growth

a lot of app, to login and out of

High call volume Micromanagement to the max Ridiculous unsustainable metric requirements Always complaining even when you do nothing wrong It issues every day No training it’s just bs Barely any help Stressful Pay is 15 an hour Information will change daily on how to do your job

-low salary -no meal tickets -schedule -doesn’t have the option to work remotely for some jobs -big problems with the management and the deadlines

Low salary no HMO on day one. After 6mos.

Leadership management and reporting manages

Poor management and lack of communication.

systems we work on needs an upgrade

Need more attention to work culture and work life balance

Literal 1-day hiring process, since you'll be going home the next day

odd hours shiftwork. I used to worked from 9pm to 6am graveyard shift. And if the project you are assigned is not busy, they will sack you and ask you to leave within few days.

lack of free transport/cab facility systems and softwares needs to be slightly updated

Salaries are to low to survive in Lisbon

Average salary when you start

Salary is not good management is not good

bad and toxic management bad working hours salary issues

Not applicable for me as a former employee

Yes, it is a good

No HMO from our first day.

very hierarchical and sometimes involves politics

Lower salary bracket and office politics

WFO, low pay, no incentives, no stocks, poor shift durance its very long 9.5hrs plus commute

No Cons so far i exeperinced

HMO benefits and coverage and employee benefits

Micro-management: Employees have a legal right to use the bathroom outside of their break times. Pay: Below the standard for this position and workload Ability to move up: Don’t bother because even if you’re great at it, you’ll probably get thrown out like others. Communication: Schedules are posted same week, little time for wiggle room Training: Training is barely enough to actually make it through. Training is barely updated and throwing trainees straight into calls without proper training The list can go on, but it is more specific to a certain team.

After the arrival of a new local director, significant issues emerged at the management level. There was a lack of structure, transparency, and effective communication, which negatively affected the work environment. Concerns raised in good faith were not handled appropriately, and HR was formally informed about leadership practices that did not align with Concentrix’s stated values, particularly regarding respect, professionalism, and psychological safety.

No cab allowance No night allowance One way cab only

bad management Salary issues Bad environment Customers security violations

Nothing everything is good loving to work with concentrix

There are few accredited hospitals and clinics covered by our health card.

Nothing for now will update

The entire entity as a whole is a Con

High pressure during peak hours, Sometimes overwhelming customer call volume

nothing so far for this

Really long training. expected to be an expert in energy

So much of micro management and no space for errors and mistakes. Environment is harsh and if you can survive in this target pressure you can survive in any other company

- The promotions can be hard to achieve

* Shift changes * Job security