
Luckin Coffee Malaysia was established in January 2025 with the opening of its first store in Sunway Pyramid. As part of a global coffee chain, Luckin Coffee aims to transform the coffee experience for consumers by providing high-quality brews and a unique purchasing process. Since its inception, the brand has quickly gained traction among local coffee enthusiasts, marking a significant milestone in its journey to establish a strong foothold in the Malaysian market.
The company specializes in delivering high-quality coffee sourced from renowned regions, ensuring that every cup meets the expectations of its diverse clientele. With a focus on innovation and customer satisfaction, Luckin Coffee Malaysia is committed to redefining the coffee culture in the region and providing an exceptional experience for coffee lovers.
Luckin Coffee Malaysia offers a range of services designed to enhance the coffee experience for its customers.
Core Services:
1) High-Quality Coffee – A selection of premium coffee beverages crafted from carefully sourced beans.
2) Mobile App Experience – A user-friendly app that allows for cashier-less purchases, enhancing convenience for customers.
3) In-Store Experience – Comfortable and inviting store environments for customers to enjoy their coffee.
4) Customization Options – A variety of choices for customers to personalize their beverages according to their preferences.
5) Seasonal Promotions – Special offerings and limited-time beverages to keep the menu exciting and fresh.
Notable Projects & Initiatives:
- Launch of the first store in Sunway Pyramid, marking the brand's entry into the Malaysian market.
- Development of a mobile app to streamline the purchasing process and improve customer engagement.
- Community outreach programs to promote coffee culture and sustainability practices.
At Luckin Coffee Malaysia, the culture is centered around teamwork, innovation, and a commitment to excellence. Employees are encouraged to share their ideas and collaborate, fostering an environment where everyone can contribute to the company's growth and success.
What It’s Like to Work Here:
1) Team-Oriented Environment – Collaboration is key, with team members supporting each other to achieve common goals.
2) Innovative Mindset – Employees are empowered to think creatively and propose new ideas to enhance the customer experience.
3) Commitment to Quality – A strong focus on maintaining high standards in product offerings and service delivery.
4) Professional Development – Opportunities for training and growth within the company to enhance skills and career progression.
5) Inclusive Atmosphere – A welcoming environment that values diversity and encourages participation from all employees.
Workplace Environment:
The workplace at Luckin Coffee Malaysia is designed to be dynamic and engaging, with a focus on creating a positive atmosphere for both employees and customers. The company promotes a culture of open communication and collaboration, ensuring that everyone feels valued and motivated to contribute.
Core Values:
- Quality and excellence in every cup
- Innovation and creativity in service delivery
- Teamwork and collaboration
- Customer-centric approach
- Continuous improvement and learning
This culture supports Luckin Coffee Malaysia's mission to provide exceptional coffee experiences while fostering a strong sense of community among its employees and customers.
Money & Compensation: Product discounts
Employees receive discounts on products purchased, providing financial savings.
Money & Compensation: EPF & SOCSO contributions
Contributions are made by the company to Employees Provident Fund (EPF) and Social Security Organization (SOCSO) on behalf of employees.
Career Growth / Training: Professional career development
Programs and initiatives are provided to support employees in their professional career growth and skill enhancement.
Health & Insurance: Insurance coverage
Employees are provided with insurance coverage that may include health, medical, or accident insurance benefits.
Level 16, Menara Teras @ Empire City, Jalan Damansara, PJU 8, 47820 Petaling Jaya, Selangor, Malaysia
The Training Executive is responsible for planning and executing training programs that align with business needs. This role plays a crucial part in employee development and compliance with company standards within a dynamic work environment.
The Senior Finance Executive is responsible for preparing monthly management reports and conducting financial analysis. This role plays a crucial part in ensuring the financial health of the organization through accurate accounting and compliance with statutory requirements.
The Internship HR Business Partner Intern is responsible for supporting the HRBP team in various daily operations and initiatives. This role provides a comprehensive learning experience in the HR field within a fast-paced retail environment.
The Barista is responsible for preparing and serving beverages according to established recipes and presentation standards. This role requires maintaining hygiene and cleanliness while providing professional customer service in a fast-paced environment.
The Graphic Designer Executive is responsible for creating visually appealing designs that align with the brand's identity. This role involves collaborating with the marketing team to ensure consistency across all platforms while enhancing the brand's visual presence.
The Growth Operations Executive is responsible for executing and monitoring promotional campaigns on in-app and food aggregator platforms. This role plays a crucial part in driving sales growth through effective coordination and performance tracking.
The Quality Assurance Executive is responsible for ensuring compliance with operational standards and food safety requirements across all stores. This role plays a crucial part in maintaining high standards of cleanliness, product quality, and customer experience in the F&B operations environment.