Quality Assurance Executive (F&B Operations) – Luckin Coffee Malaysia

The Quality Assurance Executive is responsible for ensuring compliance with operational standards and food safety requirements across all stores. This role plays a crucial part in maintaining high standards of cleanliness, product quality, and customer experience in the F&B operations environment.

The Quality Assurance Executive will conduct regular store audits and monitor compliance with SOPs and operational standards. This position involves investigating incidents and identifying areas for improvement to support continuous enhancement initiatives.

Key Responsibilities: - Conduct regular store audits to ensure compliance with SOPs and operational standards. - Monitor compliance with food safety requirements across all locations. - Investigate incidents and report findings to management. - Identify areas for improvement and recommend corrective actions. - Prepare detailed audit reports and track compliance findings. - Support continuous improvement initiatives to enhance customer experience. - Ensure high standards of cleanliness and product quality in all stores.