Quality Assurance Executive (F&B Operations) – Luckin Coffee Malaysia
Role Summary
The role involves conducting audits, monitoring compliance, and enhancing operational standards while requiring strong analytical skills and effective communication for reporting and problem-solving.
Job Description
The Quality Assurance Executive will conduct regular store audits to ensure compliance with SOPs, operational standards, and food safety requirements. This role involves monitoring compliance, investigating incidents, and identifying areas for improvement. The executive will prepare audit reports, track findings, and support continuous improvement initiatives while ensuring high standards of cleanliness, product quality, and customer experience across all stores.
Job Requirements
Diploma or Bachelor's Degree in Hospitality, Business Administration, Food & Beverage Management, or a related field.
Minimum 2 years of experience in Quality Assurance, Operations Audit, Compliance, or a related role.
Experience in F&B, retail, hospitality, or multi-outlet operations is an advantage.
Strong analytical, observation, and problem-solving skills.
Good communication and report-writing abilities.
Detail-oriented with a high level of integrity and professionalism.
Proficient in Microsoft Office applications.
Willing to travel frequently to stores within the assigned region.
Quick Info
Company
Luckin Coffee Malaysia
Location
Johor
Salary
Undisclosed
Skills Required
6 skills
Click to submit your application
Required Skills
Quality Control
Standard Operating Procedure
Communication
Microsoft Office
Food Safety And Sanitation
Data Analysis
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances