Ninja Van Employee Reviews & Ratings

more structure would be appreciated

Working environment is not very standardised

Job scope can be unclear

- company organization - sometimes I needed to work twice on the same task just because they didn't talk to each other first

Basic is ok but lacking benefits

To many selling process in internal company

a lot to do - can be tiring

Few people to work in big project

Salary might be slightly below market average for non-tech roles

Benefits not as competitive as other companies.

Directors aren’t in line with each other

Long Working hours No Overtime Pay No Additional Allowances Strict Management

Limited support documents and references to be successful at your job.

Some unclear direction in the team

Higher Management is all on a friendly basis and not based on professionalism. They should be more professional, understand what employees need and focus more on retention rather than natural attrition. Higher management takes advantage of its employees and overwork them especially after retrenchment which resulted in people taking over others role. No succession planning. They want to keep their own people.

Still at optimization stage, some markets are more profitable than others

Lack of clear direction from product leaders. Office experienced flooding, non-edible mushrooms growing indoors, frogs in the toilet, mould infestation.

Foundation still being built. SOP are not clear. Abrupt changes to procedures.

Messy, messy organization. Compensation is very painful and you need to be proactive in fighting for pay improvements.

- no other benefits aside from leaves, monthly allowance, HMO - monday to saturday (since you're working with ops)

Too far from my house

No work progression and messy

average pay it is not bad but still doesn't match

Benefits and Salary can be improved Direction of the business sometimes go back and forth Repetitive work from time to time

Environment and job scope required

salary is average at best

Favoritism Overstaffed with Non-critical people High overheads Bad financial management

Fast pace and flat structure may not be suitable for every one

Direct management back then was toxic and just want to start politics

the office is not very nice

disorganized, poor communication. does not listen to employee or customer feedback. company is growing but at the expense of all these stakeholders. not sustainable.

Need to improve management in the company

Please give training to senior staffs.

Repetitive, monotonous tasks where there is only little to none career growth or self development.

Management needs to be stronger in terns of cascading the vision and intent

Make you do everything even delivery

Fast-Changing Environment Better On-boarding program

They had been unprofessional since my first interview where the interviewer was smoking, drinking coffee and talking on the phone that kept me waiting for 10 minutes during the "interview process" (not sure it could be called an interview). The interviewer gave me a so called trail where I had completed several tasks, spending at least one week time on it without any pays or reimbursements. Finishing that trail, I received the offer but the interviewer withdrew it after I had accepted it as she said she would like to prefer another candidate with more experiences. This was really ridiculous and disrespectful because her purpose was to hire someone with junior experiences but great potential like me, for which she can pay less but maximize an employee productivity, but she reneged on our agreement after she thought what she really offered was a senior position. It was absolutely a waste of my time. Can't she consider what she really needed before an interview? And another really ridiculous thing was the way she suppressed the salary. She said she planned to pay only 2300 SGD for the position (which was a senior position) and lied to me that she had to pay for 700+ levy for a foreign employee like me to pretend she had to pay a lot (actually only around 330 or at most 550 levy). So I just argued that my bottom line was 2800 on a S Pass, which she agreed, and said why not increase the salary 2800 to 3500 so that I can apply for a E pass that will not occur levy paid by the company, which means an optimized situation that the company can actually pay the so called 700SGD levy to me rather than the government. But she just simply replied my long email with just one sentence "Do you still accept the offer ?", as same as the way she wrote to me for the interview invitation with just one sentence "Would you like to come to have an interview?" Finally, do trust me, they are not respectful at all. Long working hours (averagely 10 hours per day) with low pay could not demonstrate any "work life balance" culture. And she always text me during non-working hours and questioned me accusingly with a very rude tone. And kindly remind you who is looking into my comments, the working environment is really shabby, seeming to be a dumped warehouse. You can also tell it's a star-up who can't be trusted from that they would not set up social media platforms as they said "we are just afraid customers write some craps on it". I've never heard a good company worries about negative comments and the only reason for their concern would be their poor services unsatisfying the customers. If you want to work as a human being with essential respect, do not even send resume to this small company.

a lot to do everyday

Long hours 9-8 is somewhat expected at least 2x a week. Pay doesn't justify the hours.

Working hour said it flexible but in reality its mean no later than 10 and working hour will keep you until dark. Means you will not have work life balance. And also no OT for that.

Office location is not ideal and office condition is bad (e.g. insufficient washrooms that smell and moldy walls).

non standard for promotion lack of smart people

the tracker is not updated, no real time. the SLA is taking too long. from CN-ID around 2-3months.

Work schedule No overtime pay No work and life balance

None that i have at the moment

Low wage, not much benefits

Lack of communication from top

I don't know downside in ninja van company

- no life balance - salary ad bonus