Customer Service Representative at Star Glory Asia (M) Sdn Bhd - Sarawak
Role Summary
The Customer Service Representative is responsible for providing exceptional service and support to customers. This role is crucial in fostering customer loyalty and enhancing the overall brand experience in a retail environment.
Job Description
As a Customer Service Representative, you will be the first point of contact for our customers, assisting them with inquiries and ensuring a positive shopping experience. You will handle complaints and feedback while collaborating with team members to achieve sales targets.
Key Responsibilities:
- Assist customers with inquiries and provide information about products.
- Process transactions accurately and efficiently.
- Handle customer complaints and feedback professionally.
- Maintain a welcoming and organized store environment.
- Collaborate with team members to achieve sales targets.
- Ensure a high level of customer satisfaction.
- Stay updated on product offerings and promotions.
Job Requirements
1–2 years of retail or customer service experience.
Experience in Duty Free, FMCG, beauty, liquor, or luxury retail preferred.
Strong communication and interpersonal skills.
Ability to handle customer complaints effectively.
Team player with a positive attitude.
Flexibility to work various shifts including weekends.
Basic knowledge of product offerings.
Quick Info
Company
Star Glory Asia (M) Sdn Bhd
Location
Sarawak
Salary
MYR 2500 - 3500
Skills Required
7 skills
Click to submit your application
Required Skills
Customer Service
Communication
Problem Solving
Teamwork
Transaction Processing
Interpersonal Skills
Flexibility
Customer Service Representative Salary at Star Glory Asia (M) Sdn Bhd
Star Glory Asia (M) Sdn Bhd lists this Customer Service Representative role at RM2,500–RM3,500 per month.
How to Apply for This Customer Service Representative Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Star Glory Asia (M) Sdn Bhd asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-12, so apply early.
Customer Service Representative - Frequently Asked Questions
What is the salary for a Customer Service Representative at Star Glory Asia (M) Sdn Bhd in Sarawak?
Star Glory Asia (M) Sdn Bhd lists this Customer Service Representative role at RM2,500–RM3,500 per month.
Where is this Customer Service Representative job located?
This Customer Service Representative position is based in Sarawak, Malaysia. This role is fully on-site.
What qualifications do I need for this Customer Service Representative role?
Star Glory Asia (M) Sdn Bhd is looking for 1–2 years of retail or customer service experience.; Experience in Duty Free, FMCG, beauty, liquor, or luxury retail preferred.; Strong communication and interpersonal skills..
How do I apply for this Customer Service Representative job at Star Glory Asia (M) Sdn Bhd?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-12.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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