Customer Service Representative at Star Glory Asia (M) Sdn Bhd - Sarawak

The Customer Service Representative is responsible for providing exceptional service and support to customers. This role is crucial in fostering customer loyalty and enhancing the overall brand experience in a retail environment.

As a Customer Service Representative, you will be the first point of contact for our customers, assisting them with inquiries and ensuring a positive shopping experience. You will handle complaints and feedback while collaborating with team members to achieve sales targets.

Key Responsibilities:

• Assist customers with inquiries and provide information about products.
• Process transactions accurately and efficiently.
• Handle customer complaints and feedback professionally.
• Maintain a welcoming and organized store environment.
• Collaborate with team members to achieve sales targets.
• Ensure a high level of customer satisfaction.
• Stay updated on product offerings and promotions.