HR Services Operations (Employee Relations) Associate (Thai Speaking) – Accenture Malaysia
Accenture Malaysia
Global Business Services
Role Summary
This role involves supporting employee relations services for external clients in a client-facing BPO environment. The associate assists in handling cases, documentation, and policy coordination to ensure fair treatment of employees and compliance with labor regulations.
Job Description
This role supports the delivery of employee relations services for external clients within a client-facing BPO environment. The associate assists with case handling, documentation, and policy coordination to ensure fair and consistent treatment of employees while managing inquiries, supporting investigations, and maintaining compliance with labor regulations.
Job Requirements
Demonstrate detail orientation and empathy in handling employee relations cases.
Possess the ability to deliver responsive, high-quality support across diverse client contexts.
Exhibit agility and professionalism in navigating complex service scenarios.
Communicate effectively with client managers and employees regarding HR policies and workplace expectations.
Maintain accurate case records and documentation according to client protocols.
Coordinate with internal teams to ensure timely and consistent service delivery.
Support change-related activities such as role transitions, restructuring, or exit coordination.
Uphold respectful workplace practices and client values in all interactions.
Quick Info
Company
Accenture Malaysia
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
Click to submit your application
Required Skills
Employee Relations
Case Management
Labor Law Compliance
Investigation Support
Policy Coordination
Client Communication
Documentation
Attention To Detail
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