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The Customer Assistant is responsible for delivering exceptional customer service while promoting Watsons' range of personal care products. This role involves engaging with customers to understand their needs and providing tailored recommendations to enhance their shopping experience.
The Sales Assistant (Food area) is responsible for providing excellent customer service and ensuring the food section is well-stocked and organized. This role requires a proactive attitude and the ability to thrive in a fast-paced retail environment.
The Senior Retail Key Account Executive will play a crucial role in driving sales and managing key retail partnerships. This position requires a strategic thinker with a proven track record in retail account management.
The Sales Assistant is responsible for providing exceptional customer service and assisting customers with product selections. This role plays a crucial part in maintaining store presentation and achieving sales targets in a fast-paced retail environment.
Join Eco-Shop Marketing Berhad as a Supply Chain intern and gain practical experience in supply chain operations. This internship will provide you with the skills and knowledge necessary to excel in the field.
This internship offers a unique opportunity to work closely with a leading health and wellness brand, gaining practical experience in merchandising and retail operations. You will play a key role in promoting Blackmores products and enhancing their presence in the market.
As a Sales Associate at Crocs, Inc., you will provide outstanding customer service and support retail operations while contributing to a positive team environment.
The Senior Crew position at Mynews Malaysia is ideal for individuals looking to advance their career in retail management. You will lead a team, ensuring operational excellence and customer satisfaction.
This role involves overseeing leasing compliance and supporting administrative functions within the leasing department. The ideal candidate will have strong organizational skills and a keen eye for detail.
The Research & Development Executive will play a crucial role in developing new products for Mynews Malaysia, specifically in the Ryoyu Baking segment. This position requires a blend of creativity and technical expertise.
The Sales Assistant is responsible for ensuring high levels of customer satisfaction through excellent service. This role involves maintaining store conditions, assisting customers, and managing stock levels in a fast-paced retail environment.
Join Mynews Malaysia as an IT Application Support Analyst (L2) and contribute to enhancing application performance and user experience. This role offers an excellent opportunity for individuals seeking to develop their technical support skills in a retail setting.
Narrow the search to where you want to work. Counts are live and update as employers post and close roles.
By SuperJobs Career Team · Updated October 2026
Retail is one of Malaysia's largest direct employment sectors, encompassing shopping malls, supermarkets, hypermarkets, specialty stores, e-commerce operations, and franchise businesses. Malaysia's retail market — anchored by the Klang Valley's world-class mall ecosystem (Pavilion, Mid Valley, Sunway Pyramid, Suria KLCC) and a rapidly growing e-commerce segment — provides year-round employment at every level.
Major retail employers include AEON, Parkson, Tesco (now known as Lotus's), Giant, 99 Speedmart, Watsons, Guardian, Sephora, Uniqlo, H&M, and hundreds of independent local and franchise brands. The e-commerce boom driven by Shopee, Lazada, and TikTok Shop has also created large-scale warehouse operations, customer service centres, and digital retail teams requiring substantial workforces.
The retail sector offers entry-level opportunities for school leavers and a well-defined career ladder from sales associate through supervisory and managerial roles to category management, buying, and retail operations leadership. Corporate retail careers in buying, merchandising, and supply chain management are increasingly valued and well-compensated.
Entry-level retail sales associates and cashiers earn RM 1,800 – RM 2,500/month. Retail supervisors and floor managers earn RM 2,800 – RM 4,500/month. Store managers and branch managers earn RM 4,000 – RM 8,000/month depending on store size and brand. Retail area managers, category managers, and buyers at corporate level earn RM 7,000 – RM 15,000/month.
Hiring in retail peaks during major festive seasons — Chinese New Year (January/February), Hari Raya (March/April), and the mid-year and year-end sales periods. E-commerce retail roles (marketplace management, last-mile logistics, digital marketing) command 15–25% premiums over equivalent bricks-and-mortar roles. Omnichannel retail experience is the most in-demand skill for mid-career retail professionals in Malaysia.
Customer-facing floor staff managing product display, assisting shoppers, and processing transactions at retail outlets.
Leads all aspects of a retail store — sales targets, staff management, inventory, visual merchandising, and customer experience.
Creates compelling in-store displays and product presentations to drive sales and reinforce brand identity.
Selects and sources products for the retail range, negotiates with suppliers, and manages category performance metrics.
Manages online store listings, campaign promotion, and order fulfilment on platforms like Shopee, Lazada, and TikTok Shop.
Handles customer enquiries, complaints, and returns — both in-store and through digital channels for omnichannel retailers.
Search SuperJobs for retail roles by brand, location, or function. Use terms like "sales associate", "store manager", "buyer", or "e-commerce" depending on the level you are targeting.
For entry-level roles, keep your CV focused on customer service experience, reliability, and any relevant certifications (food handler, HRDC-funded retail management courses).
For store manager and above, quantify your retail performance: sales growth percentages, shrinkage reduction, staff retention rates, and average transaction values.
Apply through SuperJobs. Retail hiring is volume-based — companies often review applications in batches, particularly around festive season hiring peaks.
Prepare for retail interviews by demonstrating your understanding of the brand's product range, customer base, and any recent campaigns or promotions. Show genuine enthusiasm for the brand.