Internship Customer Service, Internship at The D Group - Kuala Lumpur
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Internship Customer Service jobs.
Role Summary
The Internship Customer Service is responsible for resolving customer inquiries through live chat. This role plays a crucial part in enhancing customer satisfaction and engagement by providing timely and effective support.
Job Description
In this role, you will engage with customers daily, addressing their inquiries and providing solutions in a professional manner. You will work in a dynamic environment that emphasizes teamwork and customer education.
Key Responsibilities:
- Resolve customer inquiries via live chat promptly and professionally.
- Troubleshoot issues and collaborate across teams to provide effective solutions.
- Educate customers about campaign mechanisms and encourage participation.
- Process customer applications and KYC documentation in compliance with regulations.
- Maintain a clear log of customer inquiries and resolutions.
- Attend to customers exclusively through live chat without phone calls.
- Foster a positive and empathetic interaction with customers.
Job Requirements
Bachelor’s degree in Marketing, Business, Mass Communication, Linguistics, or a related field.
Good communication skills and a problem-solving approach.
Positive, empathetic, and professional attitude.
Proficiency in spoken and written English.
Fluency in spoken and written Mandarin is a must.
Internship Customer Service, Internship - Frequently Asked Questions
What is the salary for a Internship Customer Service, Internship at THE D GROUP in Kuala Lumpur?
THE D GROUP lists this Internship Customer Service, Internship role at RM600–RM1,000 per month.
Where is this Internship Customer Service, Internship job located?
This Internship Customer Service, Internship position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Internship Customer Service, Internship role?
THE D GROUP is looking for Bachelor’s degree in Marketing, Business, Mass Communication, Linguistics, or a related field.; Good communication skills and a problem-solving approach.; Positive, empathetic, and professional attitude..
How do I apply for this Internship Customer Service, Internship job at THE D GROUP?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
THE D GROUP
Location
Kuala Lumpur
Salary
MYR 600 - 1000
Skills Required
7 skills
Required Skills
Internship Customer Service, Internship Salary at THE D GROUP
THE D GROUP lists this Internship Customer Service, Internship role at RM600–RM1,000 per month.
How to Apply for Similar Internship Customer Service, Internship Roles
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- Create a free SuperJobs profile once and reuse it for every application. There is no agency fee.
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