Internship Customer Service Representative – Sutera mobile

The Internship Customer Service Representative is responsible for providing exceptional telecom customer service and promoting various brands. This role involves working in a dynamic environment where effective communication and teamwork are essential for success.

In this role, you will engage with customers, addressing their inquiries and promoting services for brands like Celcom, Hotlink, and Redone. You will enjoy a flexible schedule while contributing to a team-oriented atmosphere.

Key Responsibilities:

• Assist customers with inquiries and provide information on telecom services.
• Promote and sell products and services to enhance customer satisfaction.
• Collaborate with team members to achieve sales targets.
• Maintain accurate records of customer interactions and transactions.
• Provide feedback to management on customer trends and issues.
• Participate in training sessions to improve product knowledge and sales techniques.
• Uphold company policies and procedures in all customer interactions.