Kakitangan Depan / Krew Perkhidmatan (Kemasukan Segera) – Mauceri
Role Summary
The Front Staff / Service Crew is responsible for welcoming and serving guests in a professional and friendly manner. This role plays a crucial part in ensuring a positive customer experience and maintaining a clean and organized work environment.
Job Description
As a Front Staff / Service Crew, you will engage with guests daily, addressing their needs and inquiries while ensuring a welcoming atmosphere. You will manage reservations and maintain cleanliness in your work area, contributing to an enjoyable experience for all patrons.
Key Responsibilities:
- Greet and serve guests in a professional manner.
- Ensure a positive customer experience by addressing inquiries.
- Manage reservations efficiently.
- Maintain cleanliness and organization of the work area.
- Collaborate with team members to enhance service delivery.
- Respond proactively to guest feedback and requests.
- Assist in training new staff members as needed.
Job Requirements
Experience in customer service.
Good communication skills in Malay and English.
Ability to work in a fast-paced environment.
Friendly and professional demeanor.
Team player with a collaborative attitude.
Availability to work flexible hours.
Basic knowledge of reservation systems is an advantage.
Quick Info
Company
Mauceri
Location
Wp Kuala Lumpur
Salary
MYR 2100 - 2800
Skills Required
6 skills
Click to submit your application
Required Skills
Customer Service
Communication
Teamwork
Problem Solving
Time Management
Adaptability
Application Tips
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