
The Front Staff / Service Crew is responsible for welcoming and serving guests in a professional and friendly manner. This role plays a crucial part in ensuring a positive customer experience and maintaining a clean and organized work environment.
As a Front Staff / Service Crew, you will engage with guests daily, addressing their needs and inquiries while ensuring a welcoming atmosphere. You will manage reservations and maintain cleanliness in your work area, contributing to an enjoyable experience for all patrons. Key Responsibilities: - Greet and serve guests in a professional manner. - Ensure a positive customer experience by addressing inquiries. - Manage reservations efficiently. - Maintain cleanliness and organization of the work area. - Collaborate with team members to enhance service delivery. - Respond proactively to guest feedback and requests. - Assist in training new staff members as needed.
Experience in customer service.
Good communication skills in Malay and English.
Ability to work in a fast-paced environment.
Friendly and professional demeanor.
Team player with a collaborative attitude.
Availability to work flexible hours.
Basic knowledge of reservation systems is an advantage.
Company
Mauceri
Location
Wp Kuala Lumpur
Salary
MYR 2100 - 2800
Skills Required
6 skills
Click to submit your application
Customer Service
Communication
Teamwork
Problem Solving
Time Management
Adaptability