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Mgr – Marriott International

Marriott International
Kuala Lumpur
Salary: Undisclosed

Role Summary

The Mgr-Food & Beverage II-D is responsible for overseeing all food and beverage operations. This role plays a crucial part in ensuring guest satisfaction and maintaining operational standards while striving to meet financial goals.

Job Description

In this role, you will manage daily food and beverage operations, leading a team to deliver exceptional service in a dynamic hospitality environment. You will be responsible for maintaining high standards and fostering a positive work culture.

Key Responsibilities:

  • Oversee all food and beverage operations, including culinary, restaurant, beverage, and room service services.
  • Ensure guest and employee satisfaction through effective management practices.
  • Maintain operational standards and strive to meet or exceed financial goals.
  • Develop business plans for the food and beverage department.
  • Lead and motivate a team to achieve departmental objectives.
  • Manage budgets and financial plans for the department.
  • Conduct human resource activities to promote a positive work environment.
  • Provide excellent customer service and address guest and employee concerns proactively.

Job Requirements

High school diploma or GED with 4 years of experience in food and beverage, culinary, or related field, or a 2-year degree in a relevant major with 2 years of experience.

Strong knowledge of food and beverage laws and regulations.

Proven ability to develop and manage financial and guest satisfaction plans.

Excellent interpersonal and communication skills.

Experience in conducting performance reviews and providing coaching.

Strong problem-solving skills and ability to analyze information.

Quick Info

Company

Marriott International

Location

Kuala Lumpur

Salary

Skills Required

7 skills

Click to submit your application

Required Skills

1

Leadership

2

Communication

3

Financial Management

4

Customer Service

5

Team Management

6

Problem Solving

7

Interpersonal Skills

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