Restaurant Manager (Gastro) – Marriott International
Marriott International
Education
Role Summary
The Restaurant Manager (Gastro) oversees daily operations of restaurants, bars, and room service, including staff supervision and maintaining sanitation standards. The role focuses on improving guest and employee satisfaction, ensuring compliance with food and beverage policies and regulations, and managing financial performance and team development.
Job Description
The Restaurant Manager (Gastro) is responsible for overseeing the daily operations of restaurants, bars, and room service where applicable. This role includes supervising staff, maintaining sanitation standards, assisting servers and hosts during peak times, and focusing on improving guest and employee satisfaction while maximizing financial performance. The manager ensures compliance with food and beverage policies and legal regulations, leads and develops the food and beverage team, and handles guest service to ensure a positive experience.
Job Requirements
High school diploma or GED with 4 years of relevant experience or a 2-year degree in a related field with 2 years of experience.
Ability to supervise and manage restaurant operations and staff.
Knowledge of sanitation standards and food handling regulations.
Strong interpersonal and communication skills to lead and encourage a team.
Capability to maintain compliance with all applicable food, beverage, and liquor laws.
Skills in providing exceptional customer service and resolving guest issues.
Experience with managing employee training and development.
Ability to handle financial aspects such as purchasing and invoice payments.
Competence in analyzing information, solving problems, and making business decisions.
Capability to foster a positive work environment and improve employee retention.
Quick Info
Company
Marriott International
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Restaurant Management
Staff Supervision
Sanitation Standards
Food And Beverage Compliance
Customer Service
Employee Training And Development
Financial Management
Communication Skills
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