Specialist, Technical Sales (Cloud) at Concentrix Cvg Malaysia - Kuala Lumpur

The Specialist, Technical Sales (Cloud) is responsible for generating new business and growing existing accounts within an assigned territory. This role plays a crucial part in understanding customer needs and delivering tailored technical solutions to enhance client satisfaction and drive sales growth.

In this role, you will engage with clients daily, assessing their needs and providing effective cloud solutions. You will also be responsible for resolving client issues and delivering technical training to ensure optimal product usage.

Key Responsibilities:

• Generate new business opportunities within assigned territory.
• Grow existing accounts by identifying upsell and cross-sell opportunities.
• Assess customer needs and provide tailored technical solutions.
• Resolve client issues promptly and effectively.
• Deliver technical training to clients on cloud products.
• Communicate customer feedback to product teams for continuous improvement.
• Collaborate with sales and technical teams to enhance service delivery.