Advisor I, Mandarin Chat Support at Concentrix Cvg Malaysia - Kuala Lumpur
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Management Associate Ceo Mentored jobs.
Role Summary
The Advisor I, Mandarin Chat Support is responsible for providing customer service support through various communication channels. This role involves resolving routine issues related to the client's products or services in a fast-paced environment.
Job Description
In this position, you will interface with customers through inbound and outbound calls, as well as internet channels, based on client requirements. You will be part of a dynamic team focused on delivering exceptional customer service.
Key Responsibilities:
- Interface with customers through various communication channels.
- Provide customer service support and resolve routine issues.
- Maintain a pleasant and professional tone in all customer interactions.
- Adapt to changes quickly in a fast-paced work environment.
- Demonstrate patience and understanding in customer contact situations.
- Work collaboratively as a team member and independently.
- Rotate shifts as needed based on operational requirements.
Job Requirements
High school diploma with three to six months of relevant experience preferred.
Strong customer service orientation.
Excellent written and verbal communication skills.
Strong computer navigation skills and PC knowledge.
Dependable with strong attention to detail.
Ability to multi-task effectively.
Advisor I, Mandarin Chat Support - Frequently Asked Questions
What is the salary for a Advisor I, Mandarin Chat Support at Concentrix Cvg Malaysia in Kuala Lumpur?
Concentrix Cvg Malaysia has not disclosed the salary for this role. Advisor I, Mandarin Chat Support positions in Kuala Lumpur typically pay RM1,800–RM6,000 per month, based on the 49 comparable vacancies currently listed on SuperJobs.
Where is this Advisor I, Mandarin Chat Support job located?
This Advisor I, Mandarin Chat Support position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Advisor I, Mandarin Chat Support role?
Concentrix Cvg Malaysia is looking for High school diploma with three to six months of relevant experience preferred.; Strong customer service orientation.; Excellent written and verbal communication skills..
How do I apply for this Advisor I, Mandarin Chat Support job at Concentrix Cvg Malaysia?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Concentrix Cvg Malaysia
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
Required Skills
Advisor I, Mandarin Chat Support Salary at Concentrix Cvg Malaysia
Concentrix Cvg Malaysia has not disclosed the salary for this role. Advisor I, Mandarin Chat Support positions in Kuala Lumpur typically pay RM1,800–RM6,000 per month, based on the 49 comparable vacancies currently listed on SuperJobs.
How to Apply for Similar Advisor I, Mandarin Chat Support Roles
- This job is no longer accepting applications.
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- Create a free SuperJobs profile once and reuse it for every application. There is no agency fee.
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