TDCX (MY) Sdn. Bhd.
Global Business ServicesSSM: 200101019511 (555268-P)
About Us
TDCX (MY) Sdn. Bhd. is a leading provider of customer experience solutions, collaborating with iconic global brands from our centers of excellence across Asia and Europe. We are dedicated to enhancing customer satisfaction and driving sales growth through innovative, technology-driven solutions.
What We Do
We specialize in delivering exceptional customer service and sales growth solutions, leveraging advanced technology to foster strong customer relationships for our clients.
Company Culture
At TDCX, we prioritize a premium work environment that fosters collaboration and comfort. Our commitment to employee development and recognition reflects our values of excellence and innovation.
Why Join Us?
Money & Compensation: Statutory Social Security Coverage
Employees are covered under EPF, SOCSO, and EIS social security schemes providing financial protection.
Leave / Time Off: Annual Leave and Public Holidays
Employees receive annual leave and paid public holidays as part of their benefits.
Health & Insurance: Comprehensive Medical Benefits
Medical benefits include outpatient and hospitalization coverage to support employees' health needs.
Reward/Recognition: Performance Bonuses and Recognition
Employees may receive performance bonuses and participate in recognition programs to reward accomplishments.
Location & Amenities
Level 9, Axiata Tower, No.9, Jalan Stesen Sentral 5, Kuala Lumpur Sentral, WP Kuala Lumpur, Malaysia
Available Roles(6)
WORK FROM HOME | Customer Service
The role involves providing exceptional customer service by addressing inquiries and resolving issues, requiring proficiency in Mandarin and English along with strong communication and problem-solving skills.
Mandarin Airline Customer Service- Night Shift
The role involves providing exceptional customer service in Mandarin, addressing inquiries, and resolving issues related to airline bookings, while maintaining high satisfaction levels during night shifts.
Live Chat | Technical Customer Service - English Speaker
The role involves providing exceptional technical support via live chat, requiring strong communication skills and a customer-focused approach to resolve inquiries and enhance satisfaction.
Permanently Night Shift | Technical Customer Service - English Speaker
The role involves providing technical support to customers, ensuring satisfaction through effective communication and problem-solving skills, while working night shifts.
Customer Service Specialist (Mandarin Speaker)
The Customer Service Specialist will provide exceptional support to the travel community, utilizing fluent Mandarin and English skills to address inquiries and enhance customer satisfaction.
Coffee Ambassador- Cantonese Speaker
The Coffee Ambassador will engage customers with expert coffee knowledge, ensuring satisfaction through tastings and relationship-building. Strong communication skills and a passion for coffee are essential for success in this role.