Permanently Night Shift | Technical Customer Service - English Speaker at TDCX (MY) Sdn. Bhd. - Wp Kuala Lumpur
This job is no longer accepting applications.
It was posted on 12 June 2026 and has passed its 30-day listing period. See open Customer Service jobs.
Role Summary
The Technical Customer Service Representative is responsible for providing exceptional support to customers through various communication channels. This role involves troubleshooting technical issues and ensuring a high level of customer satisfaction during night shifts.
Job Description
As a Technical Customer Service representative, you will engage with customers daily, addressing their technical concerns and guiding them through solutions in a fast-paced environment. You will maintain accurate records of customer interactions and collaborate with team members to enhance service delivery.
Key Responsibilities:
- Provide exceptional technical support to customers through various communication channels.
- Troubleshoot and resolve technical issues efficiently.
- Guide customers through solutions to ensure satisfaction.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service delivery.
- Ensure timely assistance and support during night shifts.
- Commit to excellence in customer service.
Job Requirements
Candidate must possess at least a SPM, Diploma, Advanced/Higher/Graduate Diploma, or Bachelor's degree.
Strong communication skills in English, both written and verbal.
Ability to work night shifts consistently.
Experience in customer service or technical support is an advantage.
Problem-solving skills and attention to detail.
Proficiency in using computer systems and software.
Ability to work independently and as part of a team.
Permanently Night Shift | Technical Customer Service - English Speaker - Frequently Asked Questions
What is the salary for a Permanently Night Shift | Technical Customer Service - English Speaker at TDCX (MY) Sdn. Bhd. in Kuala Lumpur?
TDCX (MY) Sdn. Bhd. lists this Permanently Night Shift | Technical Customer Service - English Speaker role at RM3,200–RM4,000 per month.
Where is this Permanently Night Shift | Technical Customer Service - English Speaker job located?
This Permanently Night Shift | Technical Customer Service - English Speaker position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Permanently Night Shift | Technical Customer Service - English Speaker role?
TDCX (MY) Sdn. Bhd. is looking for Candidate must possess at least a SPM, Diploma, Advanced/Higher/Graduate Diploma, or Bachelor's degree.; Strong communication skills in English, both written and verbal.; Ability to work night shifts consistently..
How do I apply for this Permanently Night Shift | Technical Customer Service - English Speaker job at TDCX (MY) Sdn. Bhd.?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
TDCX (MY) Sdn. Bhd.
Location
Kuala Lumpur
Salary
MYR 3200 - 4000
Skills Required
7 skills
Required Skills
Permanently Night Shift | Technical Customer Service - English Speaker Salary at TDCX (MY) Sdn. Bhd.
TDCX (MY) Sdn. Bhd. lists this Permanently Night Shift | Technical Customer Service - English Speaker role at RM3,200–RM4,000 per month.
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