Coffee Ambassador – TDCX (MY) Sdn. Bhd.
Role Summary
The Coffee Ambassador will engage customers with expert coffee knowledge, ensuring satisfaction through tastings and relationship-building. Strong communication skills and a passion for coffee are essential for success in this role.
Job Description
As a Coffee Ambassador, your mission is to deliver exceptional customer experiences by engaging with coffee enthusiasts and providing expert knowledge about our products. You will be responsible for promoting our coffee offerings, conducting tastings, and ensuring customer satisfaction. Your role involves building relationships with customers, addressing inquiries, and sharing your passion for coffee. By creating a welcoming atmosphere, you will help elevate our brand and foster loyalty among our clientele. Your enthusiasm and expertise will play a crucial role in enhancing the overall coffee experience for our customers.
Job Requirements
Fluent in Cantonese and English, both spoken and written
Passionate about coffee and knowledgeable about different coffee types
Excellent communication and interpersonal skills
Ability to engage with customers and build rapport
Previous experience in customer service or sales is an advantage
Strong problem-solving skills and a positive attitude
Willingness to work flexible hours, including weekends
Team player with a strong work ethic
Quick Info
Company
TDCX (MY) Sdn. Bhd.
Location
Wp Kuala Lumpur
Salary
MYR 4500 - 5500
Skills Required
8 skills
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Required Skills
Cantonese
English
Customer Service
Communication
Relationship-Building
Problem-Solving
Teamwork
Coffee Knowledge
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