Coffee Ambassador- Cantonese Speaker at TDCX (MY) Sdn. Bhd. - Wp Kuala Lumpur

The Coffee Ambassador - Cantonese Speaker is responsible for delivering exceptional customer experiences through engagement with coffee enthusiasts. This role involves promoting coffee offerings, conducting tastings, and fostering customer loyalty in a dynamic and customer-focused environment.

As a Coffee Ambassador, you will engage with customers daily, sharing your passion for coffee and providing expert knowledge about our products. You will create a welcoming atmosphere that enhances the overall coffee experience for our clientele.

Key Responsibilities:

• Deliver exceptional customer service by engaging with coffee enthusiasts.
• Promote coffee offerings and conduct tastings to enhance customer experience.
• Build and maintain relationships with customers to foster loyalty.
• Address customer inquiries and provide expert knowledge about coffee types.
• Create a welcoming atmosphere that elevates the brand.
• Collaborate with team members to ensure a positive work environment.
• Maintain product knowledge to effectively communicate with customers.