Live Chat | Technical Customer Service - English Speaker at TDCX (MY) Sdn. Bhd. - Wp Kuala Lumpur
Role Summary
The Live Chat Technical Customer Service representative is responsible for providing exceptional support to customers through various communication channels. This role involves addressing customer inquiries, troubleshooting technical issues, and ensuring a seamless experience, contributing to overall customer satisfaction and loyalty.
Job Description
As a Live Chat Technical Customer Service representative, you will engage with customers daily, utilizing your communication skills to resolve their concerns promptly. You will work in a fast-paced environment, collaborating with a team to deliver high-quality service.
Key Responsibilities:
- Provide exceptional support to customers via live chat.
- Address customer inquiries and troubleshoot technical issues.
- Ensure a seamless customer experience throughout interactions.
- Engage effectively with customers to resolve concerns promptly.
- Utilize chat and support software proficiently.
- Collaborate with team members to enhance service delivery.
- Maintain a customer-oriented mindset focused on quality service.
Job Requirements
Candidate must possess at least a SPM, Diploma, Advanced/Higher/Graduate Diploma, or Bachelor's degree.
Strong command of the English language, both written and spoken.
Excellent communication and interpersonal skills.
Ability to troubleshoot and resolve technical issues.
Customer-oriented mindset with a focus on delivering quality service.
Quick Info
Company
TDCX (MY) Sdn. Bhd.
Location
Kuala Lumpur
Salary
MYR 2800 - 4000
Skills Required
6 skills
Click to submit your application
Required Skills
Technical Support
Customer Service
Communication
Problem Solving
Team Collaboration
Chat Software Proficiency
Live Chat | Technical Customer Service - English Speaker Salary at TDCX (MY) Sdn. Bhd.
TDCX (MY) Sdn. Bhd. lists this Live Chat | Technical Customer Service - English Speaker role at RM2,800–RM4,000 per month.
How to Apply for This Live Chat | Technical Customer Service - English Speaker Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions TDCX (MY) Sdn. Bhd. asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-12, so apply early.
Live Chat | Technical Customer Service - English Speaker - Frequently Asked Questions
What is the salary for a Live Chat | Technical Customer Service - English Speaker at TDCX (MY) Sdn. Bhd. in Kuala Lumpur?
TDCX (MY) Sdn. Bhd. lists this Live Chat | Technical Customer Service - English Speaker role at RM2,800–RM4,000 per month.
Where is this Live Chat | Technical Customer Service - English Speaker job located?
This Live Chat | Technical Customer Service - English Speaker position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Live Chat | Technical Customer Service - English Speaker role?
TDCX (MY) Sdn. Bhd. is looking for Candidate must possess at least a SPM, Diploma, Advanced/Higher/Graduate Diploma, or Bachelor's degree.; Strong command of the English language, both written and spoken.; Excellent communication and interpersonal skills..
How do I apply for this Live Chat | Technical Customer Service - English Speaker job at TDCX (MY) Sdn. Bhd.?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-12.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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