WORK FROM HOME | Customer Service – TDCX (MY) Sdn. Bhd.
Role Summary
The role involves providing exceptional customer service by addressing inquiries and resolving issues, requiring proficiency in Mandarin and English along with strong communication and problem-solving skills.
Job Description
As a Customer Service representative at TDCX, your mission is to provide exceptional support to our clients by addressing inquiries and resolving issues efficiently. You will engage with customers through various channels, ensuring their needs are met with professionalism and care. Your role will involve understanding customer concerns, providing accurate information, and maintaining a positive experience throughout each interaction. By leveraging your language skills, you will help bridge communication gaps and foster strong relationships with our diverse clientele, contributing to overall customer satisfaction.
Job Requirements
Proficient in Mandarin and English
Strong communication skills
Ability to handle customer inquiries effectively
Experience in customer service preferred
Problem-solving skills
Attention to detail
Ability to work independently
Familiarity with remote work tools
Quick Info
Company
TDCX (MY) Sdn. Bhd.
Location
Wp Kuala Lumpur
Salary
MYR 4000 - 5500
Skills Required
6 skills
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Required Skills
Customer Service
Communication
Problem-Solving
Attention To Detail
Remote Work
Language Proficiency
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