Customer Service, Ad Operations (Urgent Hiring and Open to Fresh Graduates) – Accenture Malaysia
Accenture Malaysia
Media and Marketing
Role Summary
This role involves providing customer service support within an Ad Operations team to ensure smooth campaign execution and client satisfaction. The position requires monitoring campaign deals, supporting trafficking processes, and maintaining accurate campaign information.
Job Description
This role involves providing proactive and detail-oriented customer service support within an Ad Operations team. The focus is on ensuring seamless campaign execution and client satisfaction by monitoring campaign deals, supporting trafficking processes, and maintaining accurate campaign information.
Job Requirements
Strong communication skills to assist account managers and internal teams in client communications.
Ability to monitor daily campaign deals and support end-to-end trafficking processes.
Attention to detail in maintaining accurate campaign information such as goals, budgets, timelines, and flight dates.
Capability to coordinate with internal stakeholders to verify deal details and ensure proper information flow.
Ability to support creation, implementation, trafficking, and reporting of advertising campaigns.
Competence in managing simple to moderately complex workflows using existing processes and sound judgment.
Quick Info
Company
Accenture Malaysia
Location
Selangor
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Customer Service
Campaign Management
Ad Operations
Communication
Attention To Detail
Stakeholder Coordination
Campaign Trafficking
Reporting
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