Role Summary
The Digital Data Reviewer is responsible for ensuring the safety of online content by reviewing and classifying it according to client policies. This role involves working in a fast-paced team environment while handling sensitive material and participating in continuous training.
Job Description
As a Digital Data Reviewer, you will engage in daily tasks that involve analyzing user profiles, videos, and text-based content. You will resolve complex issues and escalate reports when necessary, all while maintaining a high level of emotional resilience.
Key Responsibilities:
- Review and classify online content to ensure compliance with client policies.
- Analyze user profiles, videos, and text-based content for accuracy.
- Resolve complex issues related to content classification.
- Escalate reports of sensitive content as necessary.
- Participate in continuous training to enhance skills and knowledge.
- Collaborate with team members in a fast-paced environment.
- Maintain objectivity while handling sensitive material.
Job Requirements
Excellent comprehension, communication, and English language skills.
Strong emotional resilience and stress-management skills.
High attention to detail with strong critical thinking and decision-making skills.
Deep familiarity and passion for the internet and internet culture.
Open to Malaysian citizens or individuals with valid working rights in Malaysia.
Previous experience in BPO, customer service, or content moderation is a plus.
Quick Info
Company
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Location
Kuala Lumpur
Salary
—
Incentive / Bonus
Not Specified
Skills Required
7 skills
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Required Skills
Content Review
Emotional Resilience
Critical Thinking
Decision Making
Communication
Attention To Detail
Team Collaboration
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