Food & Beverage Services Supervisor – Marriott International

The Food & Beverage Services Supervisor is responsible for ensuring effective teamwork among staff to provide optimal service and meet guest needs. This role plays a crucial part in maintaining quality standards and organizational efficiency in a dynamic hospitality environment.

The Food & Beverage Services Supervisor at Sheraton Johor Bahru oversees daily operations to ensure a high level of service and guest satisfaction. This position involves managing staff performance, maintaining compliance with company policies, and fostering a collaborative work environment.

Key Responsibilities:

• Oversee staff grooming and attire to ensure professionalism.
• Manage opening and closing duties for the food and beverage service areas.
• Inspect storage areas to maintain cleanliness and organization.
• Monitor dining rooms to ensure guest satisfaction and service quality.
• Assist in employee management tasks, including training and performance evaluations.
• Perform safety checks to ensure a safe working environment.
• Welcome guests in a professional manner to enhance their experience.
• Support team collaboration to achieve service goals.
• Help maintain quality standards and organizational efficiency.