Food & Beverage Services Supervisor – Marriott International
Role Summary
The Food & Beverage Services Supervisor at Sheraton Johor Bahru is responsible for leading a team to deliver quality guest service in a hospitality setting. The role includes managing staff performance and maintaining compliance with company policies while ensuring a professional and welcoming environment.
Job Description
The Food & Beverage Services Supervisor at Sheraton Johor Bahru is responsible for ensuring that staff work together effectively as a team to provide optimal service and meet guest needs. This role involves overseeing staff grooming and attire, managing opening and closing duties, inspecting storage areas, monitoring dining rooms, assisting in employee management tasks, and ensuring compliance with company policies. The supervisor also performs safety checks, welcomes guests in a professional manner, supports team collaboration, and helps maintain quality standards and organizational efficiency.
Job Requirements
High school diploma or G.E.D. equivalent is required.
At least 2 years of related work experience is required.
At least 1 year of supervisory experience is required.
The candidate must be able to communicate clearly and professionally.
The role requires the ability to stand, sit, or walk for extended periods during work shifts.
The candidate must be capable of moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 50 pounds without assistance.
The job requires manual dexterity and hand-eye coordination to grasp, turn, and manipulate objects of varying size and weight.
The supervisor must be able to move through narrow, confined, or elevated spaces and navigate stairs or service ramps.
The role involves physical activities such as reaching overhead and below the knees, including bending, twisting, pulling, and stooping.
The candidate must maintain confidentiality and protect company assets.
The supervisor should be committed to following safety and security policies and reporting unsafe conditions.
Quick Info
Company
Marriott International
Location
Johor
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Team Management
Supervisory Skills
Food And Beverage Service
Quality Assurance
Safety Compliance
Guest Relations
Communication Skills
Physical Dexterity
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