(HE) 【Japanese speaker】Customer Support (58320) – Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd.

This role involves providing customer support primarily to Japanese-speaking customers of a major vacation rental platform via phone and chat/email. The position requires polite, accurate, and timely communication to ensure customer satisfaction, with internal communication conducted in English and a work schedule covering weekdays and weekends in shifts between 0700 and 2000.

This role involves handling customer inquiries for a major vacation rental platform via phone and chat/email, primarily from Japanese customers. The position requires providing polite, accurate, and prompt service to enhance customer satisfaction and maintain high hospitability standards. English is used for internal communication, and the work schedule includes two shifts between 0700 and 2000, five days a week from Monday to Sunday.