HR Services Operations (Employee Services) Associate / Analyst (Japanese Speaking) – Accenture Malaysia

The HR Services Operations (Employee Services) Associate / Analyst (Japanese Speaking) is responsible for serving as the central point for employee inquiries and supporting workforce-related HR policies and programs. This role plays a crucial part in ensuring excellent service delivery across various HR functions, contributing to employee engagement and well-being initiatives.

In this role, you will engage with employees daily, addressing their inquiries and providing support for HR-related processes. You will work in a dynamic environment that emphasizes collaboration and service excellence.

Key Responsibilities:

• Manage employee inquiries and provide timely resolutions.
• Support onboarding processes and ensure a smooth transition for new hires.
• Coordinate leave management and assist employees with related queries.
• Facilitate access to HR tools and resources for employees.
• Analyze service metrics and gather feedback to improve HR services.
• Assist in the implementation of HR programs and initiatives.
• Promote employee well-being and engagement activities.