HR Services Operations (Employee Services) Associate / Analyst (Japanese Speaking) – Accenture Malaysia
Accenture Malaysia
Global Business Services
Role Summary
The HR Services Operations Associate supports employee inquiries and helps manage HR policies, programs, and systems. The role focuses on assisting with onboarding, leave management, and employee services while coordinating HR initiatives and ensuring effective communication in Japanese.
Job Description
The HR Services Operations (Employee Services) Associate / Analyst (Japanese Speaking) serves as the central point for employee inquiries and supports workforce-related HR policies, programs, and systems. This role ensures excellent service across onboarding, leave management, tools access, and issue resolution, while coordinating various HR programs and facilitating well-being and engagement initiatives.
Job Requirements
Strong communication skills.
Ability to handle employee inquiries professionally.
Knowledge of HR policies and workforce support systems.
Ability to work with onboarding, leave management, and employee self-service tools.
Capability to coordinate HR programs and initiatives.
Proficiency in Japanese language.
Basic understanding of labor laws and compliance requirements.
Skill in collecting and analyzing service metrics and feedback.
Ability to provide user assistance for LMS and ESS platforms.
Quick Info
Company
Accenture Malaysia
Location
Selangor
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
HR Policies
Employee Services
Onboarding
Leave Management
HR Program Coordination
Japanese Language Proficiency
Labor Law Compliance
Service Metrics Analysis
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