HR Services Operations (Payroll) Specialist (Cantonese Speaking) – Accenture Malaysia

The HR Services Operations (Payroll) Specialist (Cantonese Speaking) is responsible for leading payroll delivery within a regional or global BPO environment. This role requires expertise in payroll, tax, and labor compliance, ensuring operational excellence and high service quality in a multi-country shared services model.

In this role, you will manage day-to-day payroll operations, collaborating with various stakeholders to ensure timely and accurate payroll processing. You will work in a dynamic environment that emphasizes teamwork and communication across multiple regions.

Key Responsibilities:

• Lead payroll delivery processes within a regional or global BPO environment.
• Coordinate with client stakeholders and delivery teams to ensure operational excellence.
• Manage payroll operations and compliance across multiple countries.
• Handle escalations and client interactions effectively.
• Support payroll audits and maintain accurate documentation.
• Assist in payroll system upgrades and automation initiatives.
• Mentor and guide junior team members in payroll processes.