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The Shop Assistant is responsible for delivering a warm and friendly customer experience. This role involves engaging with customers and maintaining a welcoming atmosphere that embodies the brand's values of positivity and joy.
The Supervisor role at Shopper360 involves overseeing daily operations and managing staff to ensure high standards of service. This position is perfect for those looking to enhance their leadership skills in a retail setting.
The Warehouse Executive will manage daily warehouse operations and ensure efficient inventory control. This role is crucial for maintaining the supply chain and meeting customer expectations.
Join Diamond & Platinum Sdn Bhd as a Customer Service Executive and enhance your skills in retail sales and customer service. This role is ideal for individuals eager to learn and grow in a dynamic retail environment.
The Sales Assistant is responsible for promoting products and delivering excellent customer service. This role thrives in a dynamic retail environment, supporting sales and marketing activities to enhance the company's brand image.
The Sales Assistant is responsible for providing excellent customer service and assisting with sales transactions. This role plays a crucial part in creating a positive shopping experience and achieving store sales targets.
The Assistant Store Manager at Crocs, Inc. plays a crucial role in delivering exceptional consumer experiences and driving sales. This position requires strong leadership skills and a commitment to fostering a positive team culture.
This entry-level position is ideal for individuals passionate about the retail industry and eager to provide excellent customer service. You will gain hands-on experience in a dynamic retail environment.
The Health Advisor is responsible for delivering exceptional customer service by providing expert advice on nutrition and wellness. This role involves engaging with customers to understand their health needs and recommending suitable products to enhance their shopping experience.
The Technician (Main-Facility) at Mynews Malaysia plays a crucial role in ensuring the smooth operation of our facilities. This position is ideal for individuals with a strong technical background and a commitment to excellence.
The Senior Customer Assistant is responsible for delivering exceptional customer service while promoting a diverse range of products. This role involves engaging with customers to understand their needs and ensuring a positive shopping experience in a vibrant retail environment.
The Sales Assistant is responsible for daily store operations and customer service. This role plays a crucial part in ensuring a positive shopping experience and achieving store targets in a busy retail environment.
Narrow the search to where you want to work. Counts are live and update as employers post and close roles.
By SuperJobs Career Team · Updated October 2026
Retail is one of Malaysia's largest direct employment sectors, encompassing shopping malls, supermarkets, hypermarkets, specialty stores, e-commerce operations, and franchise businesses. Malaysia's retail market — anchored by the Klang Valley's world-class mall ecosystem (Pavilion, Mid Valley, Sunway Pyramid, Suria KLCC) and a rapidly growing e-commerce segment — provides year-round employment at every level.
Major retail employers include AEON, Parkson, Tesco (now known as Lotus's), Giant, 99 Speedmart, Watsons, Guardian, Sephora, Uniqlo, H&M, and hundreds of independent local and franchise brands. The e-commerce boom driven by Shopee, Lazada, and TikTok Shop has also created large-scale warehouse operations, customer service centres, and digital retail teams requiring substantial workforces.
The retail sector offers entry-level opportunities for school leavers and a well-defined career ladder from sales associate through supervisory and managerial roles to category management, buying, and retail operations leadership. Corporate retail careers in buying, merchandising, and supply chain management are increasingly valued and well-compensated.
Entry-level retail sales associates and cashiers earn RM 1,800 – RM 2,500/month. Retail supervisors and floor managers earn RM 2,800 – RM 4,500/month. Store managers and branch managers earn RM 4,000 – RM 8,000/month depending on store size and brand. Retail area managers, category managers, and buyers at corporate level earn RM 7,000 – RM 15,000/month.
Hiring in retail peaks during major festive seasons — Chinese New Year (January/February), Hari Raya (March/April), and the mid-year and year-end sales periods. E-commerce retail roles (marketplace management, last-mile logistics, digital marketing) command 15–25% premiums over equivalent bricks-and-mortar roles. Omnichannel retail experience is the most in-demand skill for mid-career retail professionals in Malaysia.
Customer-facing floor staff managing product display, assisting shoppers, and processing transactions at retail outlets.
Leads all aspects of a retail store — sales targets, staff management, inventory, visual merchandising, and customer experience.
Creates compelling in-store displays and product presentations to drive sales and reinforce brand identity.
Selects and sources products for the retail range, negotiates with suppliers, and manages category performance metrics.
Manages online store listings, campaign promotion, and order fulfilment on platforms like Shopee, Lazada, and TikTok Shop.
Handles customer enquiries, complaints, and returns — both in-store and through digital channels for omnichannel retailers.
Search SuperJobs for retail roles by brand, location, or function. Use terms like "sales associate", "store manager", "buyer", or "e-commerce" depending on the level you are targeting.
For entry-level roles, keep your CV focused on customer service experience, reliability, and any relevant certifications (food handler, HRDC-funded retail management courses).
For store manager and above, quantify your retail performance: sales growth percentages, shrinkage reduction, staff retention rates, and average transaction values.
Apply through SuperJobs. Retail hiring is volume-based — companies often review applications in batches, particularly around festive season hiring peaks.
Prepare for retail interviews by demonstrating your understanding of the brand's product range, customer base, and any recent campaigns or promotions. Show genuine enthusiasm for the brand.