Real Time Incidents (Thai Speaker) – Cognizant Malaysia
Role Summary
The Real Time Incidents (Thai Speaker) is responsible for managing 24/7 real-time coverage of public transportation disruptions and road incidents. This role plays a crucial part in ensuring accurate and timely information is provided for specific cities and countries, enhancing public awareness and safety.
Job Description
In this role, you will be engaged in monitoring and managing real-time incidents related to public transportation and road disruptions. You will work in a dynamic environment that requires quick thinking and effective communication in both Thai and English.
Key Responsibilities:
- Manage real-time coverage of public transportation disruptions and road incidents.
- Create, update, and expire transportation disruption data using internal tools.
- Ensure quality and efficiency in data management processes.
- Communicate effectively with team members and stakeholders.
- Perform skilled research using various online sources in multiple languages.
- Maintain adherence to internal standards and protocols.
- Work on a rotational shift-based schedule to provide 24/7 coverage.
Job Requirements
Advanced proficiency in Thai language, including speaking, reading, and writing.
Strong English language proficiency for communication and documentation.
Good understanding of all forms of public transport.
Ability to perform skilled research using online sources.
Good communication skills and attention to detail.
Self-motivated and responsible individual.
Quick Info
Company
Cognizant Malaysia
Location
Kuala Lumpur
Salary
—
Skills Required
7 skills
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Required Skills
Thai Language
English Language
Research Skills
Communication
Attention To Detail
Self-Motivation
Adaptability
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