Trust and Safety Associate - Turkish Support at Accenture Malaysia - Kuala Lumpur

The Trust and Safety Associate is responsible for ensuring internet safety by reviewing and classifying user-generated content. This role involves investigating complex issues and contributing to process improvements in a fast-paced environment.

As a Trust and Safety Associate, you will be a key defender of internet safety by reviewing and classifying user-generated profiles, audio, video, and text content according to strict client guidelines. Your role involves investigating complex issues, escalating reported problems, and ensuring the removal of objectionable material.

Key Responsibilities:

• Review and classify user-generated content according to client guidelines.
• Investigate complex issues and escalate reported problems.
• Ensure the removal of objectionable material from the platform.
• Participate in well-being programs and training to stay updated on policies.
• Contribute to process improvements that enhance quality and efficiency.
• Collaborate with team members to address safety concerns.
• Maintain accurate records of investigations and actions taken.