Associate, Customer Acquisition – Concentrix Cvg Malaysia
Concentrix Cvg Malaysia
Retail
Role Summary
This role involves assisting customers in understanding and appreciating the products offered. The position requires regular interaction with clients, addressing challenges, and contributing to a collaborative team environment focused on sales growth.
Job Description
The Associate, Customer Acquisition serves as a Sales Representative responsible for demonstrating the value and benefits of client products or services through customer engagement. The role focuses on selling and renewing contracts and requires effective communication to articulate product or service value to customers.
Job Requirements
Candidate should have strong communication skills to engage with customers effectively.
Ability to work collaboratively within a team and with management.
Basic understanding of sales processes and customer relationship management.
Capability to handle high volumes of customer contacts primarily through phone and email.
Willingness to learn product knowledge and technical understanding of services.
Competence in managing and maintaining customer data in CRM systems.
Ability to address customer concerns and overcoming objections professionally.
Quick Info
Company
Concentrix Cvg Malaysia
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
10 skills
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Required Skills
Sales
Customer Acquisition
Communication
Customer Relationship Management (CRM)
Contract Renewal
Teamwork
Customer Engagement
Product Knowledge
Objection Handling
Data Management
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