Associate, Customer Acquisition – Concentrix Cvg Malaysia
Role Summary
The Associate, Customer Acquisition is responsible for driving sales and renewing contracts through effective customer engagement. This role plays a crucial part in demonstrating the value of client products and services, contributing to overall business growth.
Job Description
In this role, you will engage with customers daily, showcasing the benefits of our offerings and addressing their needs. You will work in a dynamic environment that emphasizes teamwork and effective communication.
Key Responsibilities:
- Demonstrate the value and benefits of client products or services to customers.
- Engage with customers through phone and email to drive sales.
- Renew contracts and manage customer relationships effectively.
- Collaborate with team members and management to achieve sales targets.
- Maintain accurate customer data in CRM systems.
- Address customer concerns and overcome objections professionally.
- Continuously learn about product knowledge and technical services.
Job Requirements
Strong communication skills to engage effectively with customers.
Ability to work collaboratively within a team and with management.
Basic understanding of sales processes and customer relationship management.
Willingness to learn and adapt to new product knowledge.
Competence in managing customer data in CRM systems.
Quick Info
Company
Concentrix Cvg Malaysia
Location
Kuala Lumpur
Salary
—
Skills Required
7 skills
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Required Skills
Sales
Customer Engagement
Communication
Team Collaboration
CRM Management
Problem Solving
Adaptability
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