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The Outlet Manager/Supervisor is responsible for leading the store team and overseeing all store operations to ensure smooth performance and strong sales. The role focuses on driving store growth and maintaining a high standard of customer experience.
The Sales Administrator provides administrative and sales support in a showroom environment. The role involves greeting customers, maintaining records, processing orders, and supporting daily operations to ensure smooth functioning.
A full-time Cashier position at Quill City Mall focusing on transaction accuracy and customer service excellence within a fast-growing retail environment.
The Telesales Executive / Customer Service Consultant (Aesthetics) role involves contacting new customers to arrange appointments for aesthetic treatments through voice and non-voice channels. The position requires achieving monthly key performance indicators related to customer attendance.
The Executive, Marketing role focuses on developing and executing marketing strategies to enhance Suria KLCC's brand and increase sales. The position requires collaboration with various teams and external partners to ensure effective marketing initiatives.
This internship position in Sales Administration involves performing various administrative tasks such as filing, checking orders, and contacting clients. The role provides practical experience in supporting sales operations and assisting with data management and reporting duties within a team setting.
The role combines responsibilities in sales growth, retail operations, and e-commerce management, requiring strong communication and leadership skills to enhance customer experience and drive business success.
The Finance Assistant is responsible for managing administrative documentation, digital filing, and audit preparation to support the finance department's operations. This is an entry-level role suitable for SPM graduates looking to gain experience in a retail corporate environment.
The Retail Assistant at Zugo Mart is responsible for customer service, cashier duties, and maintaining the store. The role includes assisting with product inquiries, stocking, and supporting store operations under supervision. Shift work including night hours and personal transportation are required.
The Senior Customer Assistant will enhance customer satisfaction by providing knowledgeable product recommendations and maintaining high service standards, requiring strong communication skills and a customer-focused approach.
The Sales Executive will engage with businesses to meet their gifting needs while managing relationships and driving sales growth through customized proposals and market insights.
Sebagai Sales Admin, anda akan mengurus dokumen dan data pelanggan dengan teliti, serta memberikan sokongan administratif dalam proses jualan, memerlukan kemahiran organisasi dan komunikasi yang baik.
By SuperJobs Career Team · Updated June 2026
Retail is one of Malaysia's largest direct employment sectors, encompassing shopping malls, supermarkets, hypermarkets, specialty stores, e-commerce operations, and franchise businesses. Malaysia's retail market — anchored by the Klang Valley's world-class mall ecosystem (Pavilion, Mid Valley, Sunway Pyramid, Suria KLCC) and a rapidly growing e-commerce segment — provides year-round employment at every level.
Major retail employers include AEON, Parkson, Tesco (now known as Lotus's), Giant, 99 Speedmart, Watsons, Guardian, Sephora, Uniqlo, H&M, and hundreds of independent local and franchise brands. The e-commerce boom driven by Shopee, Lazada, and TikTok Shop has also created large-scale warehouse operations, customer service centres, and digital retail teams requiring substantial workforces.
The retail sector offers entry-level opportunities for school leavers and a well-defined career ladder from sales associate through supervisory and managerial roles to category management, buying, and retail operations leadership. Corporate retail careers in buying, merchandising, and supply chain management are increasingly valued and well-compensated.
Entry-level retail sales associates and cashiers earn RM 1,800 – RM 2,500/month. Retail supervisors and floor managers earn RM 2,800 – RM 4,500/month. Store managers and branch managers earn RM 4,000 – RM 8,000/month depending on store size and brand. Retail area managers, category managers, and buyers at corporate level earn RM 7,000 – RM 15,000/month.
Hiring in retail peaks during major festive seasons — Chinese New Year (January/February), Hari Raya (March/April), and the mid-year and year-end sales periods. E-commerce retail roles (marketplace management, last-mile logistics, digital marketing) command 15–25% premiums over equivalent bricks-and-mortar roles. Omnichannel retail experience is the most in-demand skill for mid-career retail professionals in Malaysia.
Customer-facing floor staff managing product display, assisting shoppers, and processing transactions at retail outlets.
Leads all aspects of a retail store — sales targets, staff management, inventory, visual merchandising, and customer experience.
Creates compelling in-store displays and product presentations to drive sales and reinforce brand identity.
Selects and sources products for the retail range, negotiates with suppliers, and manages category performance metrics.
Manages online store listings, campaign promotion, and order fulfilment on platforms like Shopee, Lazada, and TikTok Shop.
Handles customer enquiries, complaints, and returns — both in-store and through digital channels for omnichannel retailers.
Search SuperJobs for retail roles by brand, location, or function. Use terms like "sales associate", "store manager", "buyer", or "e-commerce" depending on the level you are targeting.
For entry-level roles, keep your CV focused on customer service experience, reliability, and any relevant certifications (food handler, HRDC-funded retail management courses).
For store manager and above, quantify your retail performance: sales growth percentages, shrinkage reduction, staff retention rates, and average transaction values.
Apply through SuperJobs. Retail hiring is volume-based — companies often review applications in batches, particularly around festive season hiring peaks.
Prepare for retail interviews by demonstrating your understanding of the brand's product range, customer base, and any recent campaigns or promotions. Show genuine enthusiasm for the brand.