
The Restaurant Supervisor is responsible for ensuring a welcoming atmosphere and exceptional dining experience for guests. This role involves managing the service team and overseeing daily operations to maintain high standards in a fast-paced restaurant environment.
As a Restaurant Supervisor at Sushi Tei Malaysia, you will engage with guests and ensure their dining experience is enjoyable. You will lead the service team, address customer inquiries, and resolve any issues that may arise, all while fostering a passion for hospitality and Japanese cuisine.
Key Responsibilities: - Greet and seat guests to create a welcoming environment. - Manage the service team to ensure high standards of service. - Oversee daily restaurant operations and staff performance. - Address customer inquiries and resolve complaints effectively. - Monitor dining experience to ensure guest satisfaction. - Train and motivate team members to deliver exceptional service. - Maintain knowledge of menu items and Japanese dining etiquette.
Previous experience in a supervisory role within the hospitality industry.
Strong knowledge of Japanese cuisine and dining etiquette.
Excellent communication and interpersonal skills.
Ability to manage and motivate a team effectively.
Customer-focused with a passion for delivering exceptional service.
Strong problem-solving skills and the ability to handle complaints.
Flexibility to work in shifts, including weekends and holidays.
Company
Sushi Tei Malaysia Sdn Bhd
Location
Selangor
Salary
MYR 2000 - 5000
Skills Required
7 skills
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Leadership
Communication
Customer Service
Problem-Solving
Team Management
Time Management
Japanese Cuisine Knowledge