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The Senior Customer Assistant will excel in delivering outstanding customer service and promoting products, ensuring a positive shopping experience while effectively communicating with customers and supporting team objectives.
The Production Assistant role involves operating embroidery machines, ensuring product quality, and supporting the production team. Candidates should be detail-oriented, physically fit, and able to work under pressure while maintaining a collaborative spirit.
The Retail Sales Associate will provide exceptional customer service by understanding client needs and recommending suitable plus-size lingerie, while maintaining a positive store atmosphere and assisting with inventory management.
The Sales Coordinator/Sales Executive will support the sales team through effective coordination, reporting, and customer relationship management, ensuring seamless operations and contributing to sales success.
This role involves managing commercial relationships with key distributors and marketplaces in the e-commerce and omnichannel sectors. The position focuses on consolidating sales and coordinating with various stakeholders to achieve sales objectives.
The Category Manager/Merchandiser is responsible for driving sales and margin performance within the grocery category. This role involves strategic planning, supplier management, and ensuring effective execution of promotional activities.
The role requires managing daily operations, leading a sales team, achieving sales KPIs, and ensuring a premium customer experience while possessing strong leadership and communication skills.
The Sales Executive at Dormez Fabrication Sdn Bhd is responsible for processing customer orders, improving relations, expanding the customer base, and managing sales operations, while actively pursuing leads and collecting payments.
Pengurus Kedai bertanggungjawab untuk memastikan operasi harian berjalan lancar, termasuk kebersihan dan penyusunan produk, sambil memimpin pasukan untuk memberikan perkhidmatan pelanggan yang berkualiti.
The Cashier (Casino) role involves managing cash and chip transactions while providing excellent customer service. Candidates should be detail-oriented and capable of working in a dynamic environment, with opportunities for career progression in casino operations.
The Assistant Branch Manager will support the daily operations of a beauty and wellness outlet, assisting the Branch Manager in driving sales, ensuring smooth operations, and maintaining brand standards in client experience. The role does not require prior experience as training is provided. Candidates should have a passion for sales and customer service and possess strong communication and interpersonal skills.
The Sales Clerk will assist the sales team by preparing quotations and essential documents, ensuring accuracy and timely completion while maintaining effective communication with customers and supporting overall sales operations.
By SuperJobs Career Team · Updated June 2026
Retail is one of Malaysia's largest direct employment sectors, encompassing shopping malls, supermarkets, hypermarkets, specialty stores, e-commerce operations, and franchise businesses. Malaysia's retail market — anchored by the Klang Valley's world-class mall ecosystem (Pavilion, Mid Valley, Sunway Pyramid, Suria KLCC) and a rapidly growing e-commerce segment — provides year-round employment at every level.
Major retail employers include AEON, Parkson, Tesco (now known as Lotus's), Giant, 99 Speedmart, Watsons, Guardian, Sephora, Uniqlo, H&M, and hundreds of independent local and franchise brands. The e-commerce boom driven by Shopee, Lazada, and TikTok Shop has also created large-scale warehouse operations, customer service centres, and digital retail teams requiring substantial workforces.
The retail sector offers entry-level opportunities for school leavers and a well-defined career ladder from sales associate through supervisory and managerial roles to category management, buying, and retail operations leadership. Corporate retail careers in buying, merchandising, and supply chain management are increasingly valued and well-compensated.
Entry-level retail sales associates and cashiers earn RM 1,800 – RM 2,500/month. Retail supervisors and floor managers earn RM 2,800 – RM 4,500/month. Store managers and branch managers earn RM 4,000 – RM 8,000/month depending on store size and brand. Retail area managers, category managers, and buyers at corporate level earn RM 7,000 – RM 15,000/month.
Hiring in retail peaks during major festive seasons — Chinese New Year (January/February), Hari Raya (March/April), and the mid-year and year-end sales periods. E-commerce retail roles (marketplace management, last-mile logistics, digital marketing) command 15–25% premiums over equivalent bricks-and-mortar roles. Omnichannel retail experience is the most in-demand skill for mid-career retail professionals in Malaysia.
Customer-facing floor staff managing product display, assisting shoppers, and processing transactions at retail outlets.
Leads all aspects of a retail store — sales targets, staff management, inventory, visual merchandising, and customer experience.
Creates compelling in-store displays and product presentations to drive sales and reinforce brand identity.
Selects and sources products for the retail range, negotiates with suppliers, and manages category performance metrics.
Manages online store listings, campaign promotion, and order fulfilment on platforms like Shopee, Lazada, and TikTok Shop.
Handles customer enquiries, complaints, and returns — both in-store and through digital channels for omnichannel retailers.
Search SuperJobs for retail roles by brand, location, or function. Use terms like "sales associate", "store manager", "buyer", or "e-commerce" depending on the level you are targeting.
For entry-level roles, keep your CV focused on customer service experience, reliability, and any relevant certifications (food handler, HRDC-funded retail management courses).
For store manager and above, quantify your retail performance: sales growth percentages, shrinkage reduction, staff retention rates, and average transaction values.
Apply through SuperJobs. Retail hiring is volume-based — companies often review applications in batches, particularly around festive season hiring peaks.
Prepare for retail interviews by demonstrating your understanding of the brand's product range, customer base, and any recent campaigns or promotions. Show genuine enthusiasm for the brand.