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The State Operations Manager will oversee daily operations, ensuring efficiency in logistics and delivery processes. This role requires strong leadership and communication skills to manage teams and improve service quality while adhering to company policies and regulations.
The position involves supporting supervisors in warehouse operations, managing staff, and ensuring efficient shipment processes. Candidates should possess leadership skills, relevant experience, and the ability to work in a dynamic environment while maintaining productivity.
Lead and manage the Retail Operations team in West Malaysia to ensure operational efficiency and quality standards. This role focuses on process improvement, SOP development, and cross-functional collaboration to support retail expansion and service excellence.
By SuperJobs Career Team · Updated June 2026
Logistics and supply chain is one of Malaysia's fastest-growing employment sectors, driven by the explosion of e-commerce, Malaysia's strategic position as a regional trade hub, and major port infrastructure investments at Port Klang, Port of Tanjung Pelepas (PTP), and Penang Port. The sector encompasses freight forwarding, warehousing, transportation, customs brokerage, last-mile delivery, and supply chain management.
Major logistics employers include Pos Malaysia, DHL, FedEx, UPS, TNT, CEVA Logistics, DB Schenker, and regional players like GDex, J&T Express, and Ninja Van. E-commerce logistics — the fastest-growing sub-sector — has created tens of thousands of new warehouse, sorting, and last-mile delivery roles across Selangor, Johor, and Penang.
Supply chain resilience — highlighted by global disruptions since 2020 — has elevated the strategic importance of logistics professionals. Companies now invest significantly in supply chain talent, particularly specialists who can navigate digital supply chain tools, multi-modal freight planning, and risk management frameworks.
Entry-level logistics and warehouse roles earn RM 1,800 – RM 2,800/month. Logistics executives and freight coordinators earn RM 3,000 – RM 5,000/month. Supply chain managers and logistics operations managers earn RM 5,500 – RM 10,000/month. Head of Supply Chain and VP Logistics at large companies earn RM 12,000 – RM 30,000/month.
The strongest hiring demand is in e-commerce logistics (same-day and next-day delivery operations), cold chain logistics (driven by pharmaceutical and food growth), and supply chain analytics (ERP integration, demand planning, inventory optimisation). APICS CPIM or CSCP certification commands a salary premium of 15–25% for mid-career supply chain professionals. Johor Bahru's proximity to Singapore creates a premium logistics talent market with competitive cross-border roles.
Coordinates sea, air, and land freight shipments — managing documentation, customs clearance, and carrier relationships.
Manages warehouse operations — receiving, storage, picking, packing, and despatch — optimising space utilisation and accuracy.
Uses data to forecast demand, optimise inventory levels, and improve supply chain efficiency across procurement and distribution networks.
Manages import/export customs declarations, tariff classification, and compliance with Royal Malaysian Customs regulations.
Oversees vehicle fleet operations, driver management, route optimisation, and transport cost control for distribution networks.
Leads e-commerce delivery hub operations — sorting, routing, driver coordination, and customer experience for parcel delivery.
Search SuperJobs for logistics and supply chain roles by function ("freight forwarding", "supply chain analyst", "warehouse manager") or by location near major logistics hubs (Port Klang, Shah Alam, Johor Bahru).
Highlight your knowledge of logistics systems: ERP (SAP MM/WM, Oracle SCM), WMS (warehouse management systems), and TMS (transport management systems) are all highly valued.
Include any customs and trade knowledge: customs agent licence, knowledge of HS codes, ATA Carnet experience, and ASEAN free trade agreement rules of origin.
Apply through SuperJobs. E-commerce logistics companies hire rapidly and at scale — respond promptly to screening calls and assessment invitations.
Prepare for logistics interviews by demonstrating problem-solving in supply chain disruption scenarios, inventory management improvements, and process efficiency gains from past roles.