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The Key Holder is responsible for overseeing and managing the daily operations of the retail outlet. This role is crucial in ensuring excellent customer service and achieving sales targets while fostering a positive work environment.
Join Prism Tech Sdn Bhd as a Retail Sales Associate and play a key role in delivering outstanding customer service. This internship is perfect for those looking to gain experience in the retail industry.
The Outlet Manager at Durian Day Sdn Bhd will oversee operations at our KLIA 2 outlet, ensuring exceptional service and team performance. This role is vital for driving sales and maintaining brand standards.
The Merchandiser/Buyer is responsible for identifying potential products for development and negotiating with suppliers. This role impacts the overall sales performance by managing weekly targets and executing promotional plans.
This internship provides an excellent opportunity to gain practical experience in product development within the beverage sector. Interns will work closely with the Regional Product team to support various projects and initiatives.
The Inventory Assistant is responsible for maintaining the organization and availability of products within the store. This role plays a crucial part in ensuring a positive shopping experience for customers through effective inventory management.
The Key Account Executive / Senior Executive / Assistant Manager – Beauty & Skincare is responsible for managing key accounts to drive sales and enhance customer relationships. This role involves working in a dynamic environment focused on the beauty and skincare sectors, requiring strong commercial acumen and interpersonal skills.
This internship provides an excellent opportunity for students or recent graduates to gain experience in customer care at Signature Market. The role requires proficiency in Mandarin and offers hands-on training in a supportive environment.
The Crew member at Mynews Malaysia plays a vital role in delivering exceptional customer service and maintaining store operations. This position is ideal for individuals looking to gain experience in the retail sector.
The Branch Manager / Assistant Branch Manager is crucial for overseeing the outlet's operations and driving sales growth. The ideal candidate will demonstrate strong leadership and a commitment to enhancing overall performance.
Join ZUS COFFEE as an intern in the Regional Product team, focusing on Matcha. Gain valuable experience in product development and marketing within the beverage industry.
The Assistant Manager/Manager, Creative Designer will lead design initiatives for ZUS COFFEE, focusing on enhancing retail and interior spaces. This role requires a blend of creativity and management skills to drive successful design projects.
Narrow the search to where you want to work. Counts are live and update as employers post and close roles.
By SuperJobs Career Team · Updated October 2026
Retail is one of Malaysia's largest direct employment sectors, encompassing shopping malls, supermarkets, hypermarkets, specialty stores, e-commerce operations, and franchise businesses. Malaysia's retail market — anchored by the Klang Valley's world-class mall ecosystem (Pavilion, Mid Valley, Sunway Pyramid, Suria KLCC) and a rapidly growing e-commerce segment — provides year-round employment at every level.
Major retail employers include AEON, Parkson, Tesco (now known as Lotus's), Giant, 99 Speedmart, Watsons, Guardian, Sephora, Uniqlo, H&M, and hundreds of independent local and franchise brands. The e-commerce boom driven by Shopee, Lazada, and TikTok Shop has also created large-scale warehouse operations, customer service centres, and digital retail teams requiring substantial workforces.
The retail sector offers entry-level opportunities for school leavers and a well-defined career ladder from sales associate through supervisory and managerial roles to category management, buying, and retail operations leadership. Corporate retail careers in buying, merchandising, and supply chain management are increasingly valued and well-compensated.
Entry-level retail sales associates and cashiers earn RM 1,800 – RM 2,500/month. Retail supervisors and floor managers earn RM 2,800 – RM 4,500/month. Store managers and branch managers earn RM 4,000 – RM 8,000/month depending on store size and brand. Retail area managers, category managers, and buyers at corporate level earn RM 7,000 – RM 15,000/month.
Hiring in retail peaks during major festive seasons — Chinese New Year (January/February), Hari Raya (March/April), and the mid-year and year-end sales periods. E-commerce retail roles (marketplace management, last-mile logistics, digital marketing) command 15–25% premiums over equivalent bricks-and-mortar roles. Omnichannel retail experience is the most in-demand skill for mid-career retail professionals in Malaysia.
Customer-facing floor staff managing product display, assisting shoppers, and processing transactions at retail outlets.
Leads all aspects of a retail store — sales targets, staff management, inventory, visual merchandising, and customer experience.
Creates compelling in-store displays and product presentations to drive sales and reinforce brand identity.
Selects and sources products for the retail range, negotiates with suppliers, and manages category performance metrics.
Manages online store listings, campaign promotion, and order fulfilment on platforms like Shopee, Lazada, and TikTok Shop.
Handles customer enquiries, complaints, and returns — both in-store and through digital channels for omnichannel retailers.
Search SuperJobs for retail roles by brand, location, or function. Use terms like "sales associate", "store manager", "buyer", or "e-commerce" depending on the level you are targeting.
For entry-level roles, keep your CV focused on customer service experience, reliability, and any relevant certifications (food handler, HRDC-funded retail management courses).
For store manager and above, quantify your retail performance: sales growth percentages, shrinkage reduction, staff retention rates, and average transaction values.
Apply through SuperJobs. Retail hiring is volume-based — companies often review applications in batches, particularly around festive season hiring peaks.
Prepare for retail interviews by demonstrating your understanding of the brand's product range, customer base, and any recent campaigns or promotions. Show genuine enthusiasm for the brand.