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The Retail Assistant is responsible for driving sales and delivering exceptional customer service in a self-service laundry environment. This role involves engaging with customers and ensuring smooth operations at kiosks and branches.
Join Mynews Malaysia as a Marketing Executive (CRM) intern and gain valuable experience in customer engagement strategies. This role is ideal for students looking to apply their marketing knowledge in a real-world setting.
The Retail Sales Associate is responsible for delivering personalized shopping experiences to customers. This role involves guiding customers in selecting products that reflect their style while contributing to the overall success of the store.
This internship offers a valuable opportunity to gain practical experience in talent acquisition and recruitment processes. You will play a key role in supporting the HR team at ZUS COFFEE.
This role involves leading the development of machine learning models and integrating AI solutions across various platforms. The Data Scientist will play a crucial role in optimizing AI functionalities and driving data-driven decision-making.
This entry-level position is ideal for individuals looking to start their career in the retail industry. You will gain valuable experience while providing excellent customer service and supporting store operations.
The Retail Operations Supervisor will manage daily retail operations and lead a team to ensure excellent customer service. This role is ideal for individuals with strong leadership skills and a passion for retail.
The Retail Store Supervisor will lead store operations and staff, ensuring high standards of customer service and sales performance. This role is ideal for individuals with a strong background in retail management.
The Sales Assistant (Seafood & Meat) is responsible for providing excellent customer service and maintaining an organized sales area. This role plays a crucial part in enhancing the shopping experience for customers while promoting sales effectively.
The Assistant Retail Store Manager will play a crucial role in supporting store operations and enhancing customer satisfaction. This position is perfect for those aspiring to develop their career in retail management.
Join Prism Tech Sdn Bhd as an Assistant Retail Store Manager and gain valuable experience in retail management. This role is ideal for individuals looking to develop their leadership abilities in a vibrant store setting.
As a Full Time Retail Associate, you will create exceptional customer experiences while promoting the Cotton On brand and its values. This role is perfect for those who are passionate about retail and making a positive impact.
Narrow the search to where you want to work. Counts are live and update as employers post and close roles.
By SuperJobs Career Team · Updated October 2026
Retail is one of Malaysia's largest direct employment sectors, encompassing shopping malls, supermarkets, hypermarkets, specialty stores, e-commerce operations, and franchise businesses. Malaysia's retail market — anchored by the Klang Valley's world-class mall ecosystem (Pavilion, Mid Valley, Sunway Pyramid, Suria KLCC) and a rapidly growing e-commerce segment — provides year-round employment at every level.
Major retail employers include AEON, Parkson, Tesco (now known as Lotus's), Giant, 99 Speedmart, Watsons, Guardian, Sephora, Uniqlo, H&M, and hundreds of independent local and franchise brands. The e-commerce boom driven by Shopee, Lazada, and TikTok Shop has also created large-scale warehouse operations, customer service centres, and digital retail teams requiring substantial workforces.
The retail sector offers entry-level opportunities for school leavers and a well-defined career ladder from sales associate through supervisory and managerial roles to category management, buying, and retail operations leadership. Corporate retail careers in buying, merchandising, and supply chain management are increasingly valued and well-compensated.
Entry-level retail sales associates and cashiers earn RM 1,800 – RM 2,500/month. Retail supervisors and floor managers earn RM 2,800 – RM 4,500/month. Store managers and branch managers earn RM 4,000 – RM 8,000/month depending on store size and brand. Retail area managers, category managers, and buyers at corporate level earn RM 7,000 – RM 15,000/month.
Hiring in retail peaks during major festive seasons — Chinese New Year (January/February), Hari Raya (March/April), and the mid-year and year-end sales periods. E-commerce retail roles (marketplace management, last-mile logistics, digital marketing) command 15–25% premiums over equivalent bricks-and-mortar roles. Omnichannel retail experience is the most in-demand skill for mid-career retail professionals in Malaysia.
Customer-facing floor staff managing product display, assisting shoppers, and processing transactions at retail outlets.
Leads all aspects of a retail store — sales targets, staff management, inventory, visual merchandising, and customer experience.
Creates compelling in-store displays and product presentations to drive sales and reinforce brand identity.
Selects and sources products for the retail range, negotiates with suppliers, and manages category performance metrics.
Manages online store listings, campaign promotion, and order fulfilment on platforms like Shopee, Lazada, and TikTok Shop.
Handles customer enquiries, complaints, and returns — both in-store and through digital channels for omnichannel retailers.
Search SuperJobs for retail roles by brand, location, or function. Use terms like "sales associate", "store manager", "buyer", or "e-commerce" depending on the level you are targeting.
For entry-level roles, keep your CV focused on customer service experience, reliability, and any relevant certifications (food handler, HRDC-funded retail management courses).
For store manager and above, quantify your retail performance: sales growth percentages, shrinkage reduction, staff retention rates, and average transaction values.
Apply through SuperJobs. Retail hiring is volume-based — companies often review applications in batches, particularly around festive season hiring peaks.
Prepare for retail interviews by demonstrating your understanding of the brand's product range, customer base, and any recent campaigns or promotions. Show genuine enthusiasm for the brand.