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The Sales Associate is responsible for delivering an exceptional customer experience that embodies our brand's values of positivity and joy. This role involves engaging with customers and contributing to a welcoming atmosphere in the store, fostering brand loyalty and enhancing the overall shopping experience.
The Sales Assistant is responsible for welcoming and serving customers who visit the store. This role plays a crucial part in creating a positive shopping experience and requires strong communication skills.
Join Diamond & Platinum Sdn Bhd as a Customer Service Executive and play a key role in enhancing customer satisfaction in our retail store. This position is ideal for individuals who are passionate about customer service and retail.
The Intern, Brand Partnerships will support the team in executing marketing strategies and building relationships with partners. This role is ideal for students looking to gain experience in brand management within the coffee industry.
This entry-level position at MR DIY International involves coordinating HS code classification and ensuring compliance with import regulations. The role offers opportunities for growth and international exposure.
The Stocktake Team Member role is designed for students seeking practical experience in inventory management within a retail setting. You will play a vital role in ensuring accurate stock levels and supporting store operations.
This role focuses on designing application architecture to meet business needs while ensuring optimal performance and scalability. The architect will collaborate with various stakeholders to gather requirements and oversee application deployment.
The Area Manager will lead and manage multiple retail outlets, ensuring operational excellence and driving sales performance. This role requires strong leadership skills and a strategic mindset to enhance overall business success.
The Petrol Station Manager is responsible for overseeing the daily operations of the station. This role impacts service delivery, staff management, and compliance with safety regulations in a fast-paced environment.
The Merchandiser role at Shopper360 involves managing product displays and stock levels to drive sales. You will collaborate with various teams to enhance product visibility and customer engagement.
The Retail Executive is responsible for managing assigned retail stores. This role plays a crucial part in ensuring operational excellence and customer satisfaction within the retail environment.
The Textile Salesman is responsible for selling textile products directly to customers or businesses. This role requires strong customer service and communication skills to effectively meet customer needs and achieve sales targets.
Narrow the search to where you want to work. Counts are live and update as employers post and close roles.
By SuperJobs Career Team · Updated October 2026
Retail is one of Malaysia's largest direct employment sectors, encompassing shopping malls, supermarkets, hypermarkets, specialty stores, e-commerce operations, and franchise businesses. Malaysia's retail market — anchored by the Klang Valley's world-class mall ecosystem (Pavilion, Mid Valley, Sunway Pyramid, Suria KLCC) and a rapidly growing e-commerce segment — provides year-round employment at every level.
Major retail employers include AEON, Parkson, Tesco (now known as Lotus's), Giant, 99 Speedmart, Watsons, Guardian, Sephora, Uniqlo, H&M, and hundreds of independent local and franchise brands. The e-commerce boom driven by Shopee, Lazada, and TikTok Shop has also created large-scale warehouse operations, customer service centres, and digital retail teams requiring substantial workforces.
The retail sector offers entry-level opportunities for school leavers and a well-defined career ladder from sales associate through supervisory and managerial roles to category management, buying, and retail operations leadership. Corporate retail careers in buying, merchandising, and supply chain management are increasingly valued and well-compensated.
Entry-level retail sales associates and cashiers earn RM 1,800 – RM 2,500/month. Retail supervisors and floor managers earn RM 2,800 – RM 4,500/month. Store managers and branch managers earn RM 4,000 – RM 8,000/month depending on store size and brand. Retail area managers, category managers, and buyers at corporate level earn RM 7,000 – RM 15,000/month.
Hiring in retail peaks during major festive seasons — Chinese New Year (January/February), Hari Raya (March/April), and the mid-year and year-end sales periods. E-commerce retail roles (marketplace management, last-mile logistics, digital marketing) command 15–25% premiums over equivalent bricks-and-mortar roles. Omnichannel retail experience is the most in-demand skill for mid-career retail professionals in Malaysia.
Customer-facing floor staff managing product display, assisting shoppers, and processing transactions at retail outlets.
Leads all aspects of a retail store — sales targets, staff management, inventory, visual merchandising, and customer experience.
Creates compelling in-store displays and product presentations to drive sales and reinforce brand identity.
Selects and sources products for the retail range, negotiates with suppliers, and manages category performance metrics.
Manages online store listings, campaign promotion, and order fulfilment on platforms like Shopee, Lazada, and TikTok Shop.
Handles customer enquiries, complaints, and returns — both in-store and through digital channels for omnichannel retailers.
Search SuperJobs for retail roles by brand, location, or function. Use terms like "sales associate", "store manager", "buyer", or "e-commerce" depending on the level you are targeting.
For entry-level roles, keep your CV focused on customer service experience, reliability, and any relevant certifications (food handler, HRDC-funded retail management courses).
For store manager and above, quantify your retail performance: sales growth percentages, shrinkage reduction, staff retention rates, and average transaction values.
Apply through SuperJobs. Retail hiring is volume-based — companies often review applications in batches, particularly around festive season hiring peaks.
Prepare for retail interviews by demonstrating your understanding of the brand's product range, customer base, and any recent campaigns or promotions. Show genuine enthusiasm for the brand.