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This role involves leading the company's e-commerce efforts to increase online sales and enhance the customer experience. The position includes managing digital platforms, shaping digital strategy, and collaborating with various teams to meet business objectives.
This role involves leading operations for a growing e-commerce furniture company by optimizing team performance, structure, and leadership. The position requires establishing operational systems and collaborating across departments to support new product launches and company-wide alignment.
The Sales Assistant role focuses on providing exceptional customer service in the food area, specifically in Bakery, Sushi, and Delica departments. The position requires a proactive approach to managing customer needs and maintaining a clean and organized sales environment.
The Customer Service Associate role at a telecom company involves providing customer service and promotional duties for brands like Celcom, Hotlink, and Redone. The position offers immediate start opportunities with a salary range of RM 2,500 to 5,000, along with benefits such as KWSP and PERKESO contributions, commissions, bonuses, and salary increments.
The role is for a Sales Executive based in Puchong, Malaysia, focused on building and maintaining client relationships and exploring new markets in Malaysia and other countries. The position involves working with a company specializing in supplying steel components for the oil and gas industry.
The Sales Assistant position at CeX Nu Sentral in Kuala Lumpur involves supporting customers with product inquiries and transactions in a retail environment. The role includes maintaining store presentation and collaborating with team members to meet operational targets.
This role is a Sales Assistant position responsible for HRDC submissions and supporting sales-related administrative tasks. It involves managing documentation, client communication, and coordination with HRDC and other portals. The position is a 6-month contract with a Monday to Friday schedule and flexible working arrangements.
The role involves promoting and selling shoes and handbags in a shopping complex while providing good customer service. The position requires maintaining a pleasant personality and the ability to converse in Bahasa Malaysia, English, and/or Mandarin. The job location is at Genting Highland.
This role is for a Sales Executive at HISTRONG Design, an eco-friendly interior specialist based in Malaysia. The position involves connecting with clients and driving sales while promoting sustainable interior solutions.
The Sales Assistant role at AEON involves providing exceptional customer service and managing sales areas. You will be responsible for promoting products and ensuring a clean and organized shopping environment.
The Retail Assistant role focuses on providing exceptional customer service and maintaining store standards. You will be responsible for managing sales areas and assisting with stock management while participating in training to develop your skills.
The Retail Executive will support Outlet Managers in meeting sales goals and managing inventory. This role involves motivating a team and ensuring excellent customer service.
By SuperJobs Career Team · Updated May 2026
Retail is one of Malaysia's largest direct employment sectors, encompassing shopping malls, supermarkets, hypermarkets, specialty stores, e-commerce operations, and franchise businesses. Malaysia's retail market — anchored by the Klang Valley's world-class mall ecosystem (Pavilion, Mid Valley, Sunway Pyramid, Suria KLCC) and a rapidly growing e-commerce segment — provides year-round employment at every level.
Major retail employers include AEON, Parkson, Tesco (now known as Lotus's), Giant, 99 Speedmart, Watsons, Guardian, Sephora, Uniqlo, H&M, and hundreds of independent local and franchise brands. The e-commerce boom driven by Shopee, Lazada, and TikTok Shop has also created large-scale warehouse operations, customer service centres, and digital retail teams requiring substantial workforces.
The retail sector offers entry-level opportunities for school leavers and a well-defined career ladder from sales associate through supervisory and managerial roles to category management, buying, and retail operations leadership. Corporate retail careers in buying, merchandising, and supply chain management are increasingly valued and well-compensated.
Entry-level retail sales associates and cashiers earn RM 1,800 – RM 2,500/month. Retail supervisors and floor managers earn RM 2,800 – RM 4,500/month. Store managers and branch managers earn RM 4,000 – RM 8,000/month depending on store size and brand. Retail area managers, category managers, and buyers at corporate level earn RM 7,000 – RM 15,000/month.
Hiring in retail peaks during major festive seasons — Chinese New Year (January/February), Hari Raya (March/April), and the mid-year and year-end sales periods. E-commerce retail roles (marketplace management, last-mile logistics, digital marketing) command 15–25% premiums over equivalent bricks-and-mortar roles. Omnichannel retail experience is the most in-demand skill for mid-career retail professionals in Malaysia.
Customer-facing floor staff managing product display, assisting shoppers, and processing transactions at retail outlets.
Leads all aspects of a retail store — sales targets, staff management, inventory, visual merchandising, and customer experience.
Creates compelling in-store displays and product presentations to drive sales and reinforce brand identity.
Selects and sources products for the retail range, negotiates with suppliers, and manages category performance metrics.
Manages online store listings, campaign promotion, and order fulfilment on platforms like Shopee, Lazada, and TikTok Shop.
Handles customer enquiries, complaints, and returns — both in-store and through digital channels for omnichannel retailers.
Search SuperJobs for retail roles by brand, location, or function. Use terms like "sales associate", "store manager", "buyer", or "e-commerce" depending on the level you are targeting.
For entry-level roles, keep your CV focused on customer service experience, reliability, and any relevant certifications (food handler, HRDC-funded retail management courses).
For store manager and above, quantify your retail performance: sales growth percentages, shrinkage reduction, staff retention rates, and average transaction values.
Apply through SuperJobs. Retail hiring is volume-based — companies often review applications in batches, particularly around festive season hiring peaks.
Prepare for retail interviews by demonstrating your understanding of the brand's product range, customer base, and any recent campaigns or promotions. Show genuine enthusiasm for the brand.