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This internship offers a unique opportunity to gain practical experience in business development while supporting the growth initiatives of Shopper360. Ideal for students eager to learn and contribute to a fast-paced retail company.
The Customer Service Executive will provide exceptional support to customers, ensuring their inquiries and issues are resolved efficiently. This role is ideal for individuals with a passion for customer service and a desire to work in a dynamic environment.
As a Driver cum Sales Assistant, you will play a crucial role in ensuring product delivery and supporting the sales team. This position is ideal for individuals who enjoy driving and interacting with customers.
The Cashier is responsible for providing exceptional customer service and ensuring accurate cash transactions. This role plays a crucial part in delivering a positive shopping experience at the Desa Sutera Square branch.
The Learning and Development Executive will be responsible for creating and implementing training programs to enhance employee skills at Mynews Malaysia. This role is vital for fostering a culture of continuous learning within the organization.
The Data Engineering Senior Manager will lead the development of a modern data platform, ensuring high availability and efficiency. This role requires extensive experience in data engineering and leadership in a fast-paced environment.
This internship role is ideal for students looking to gain hands-on experience in customer service. You will develop essential skills while contributing to a supportive team environment.
The Junior Customer Service Specialist will provide exceptional support to customers, ensuring their inquiries are handled efficiently. This role is ideal for individuals looking to enhance their customer service skills in a reputable global brand.
The Sales Assistant is responsible for managing customer inquiries and providing excellent service to enhance sales. This role involves working in a dynamic retail environment, focusing on customer satisfaction and effective merchandise management.
As a Merchandiser/Buyer at Ruma Home Sdn. Bhd., you will play a crucial role in selecting and sourcing home accessories that resonate with our customers. Your expertise will help drive our product strategy and enhance our market presence.
As a Retail Expert at Maxis, you will support store operations and team management to drive sales and enhance customer experience. This role is essential for maintaining high performance and operational standards in our retail environment.
The Cashier is responsible for providing excellent customer service by assisting customers with their purchases and addressing inquiries. This role plays a crucial part in ensuring smooth transactions and maintaining a welcoming environment for customers.
Narrow the search to where you want to work. Counts are live and update as employers post and close roles.
By SuperJobs Career Team · Updated October 2026
Retail is one of Malaysia's largest direct employment sectors, encompassing shopping malls, supermarkets, hypermarkets, specialty stores, e-commerce operations, and franchise businesses. Malaysia's retail market — anchored by the Klang Valley's world-class mall ecosystem (Pavilion, Mid Valley, Sunway Pyramid, Suria KLCC) and a rapidly growing e-commerce segment — provides year-round employment at every level.
Major retail employers include AEON, Parkson, Tesco (now known as Lotus's), Giant, 99 Speedmart, Watsons, Guardian, Sephora, Uniqlo, H&M, and hundreds of independent local and franchise brands. The e-commerce boom driven by Shopee, Lazada, and TikTok Shop has also created large-scale warehouse operations, customer service centres, and digital retail teams requiring substantial workforces.
The retail sector offers entry-level opportunities for school leavers and a well-defined career ladder from sales associate through supervisory and managerial roles to category management, buying, and retail operations leadership. Corporate retail careers in buying, merchandising, and supply chain management are increasingly valued and well-compensated.
Entry-level retail sales associates and cashiers earn RM 1,800 – RM 2,500/month. Retail supervisors and floor managers earn RM 2,800 – RM 4,500/month. Store managers and branch managers earn RM 4,000 – RM 8,000/month depending on store size and brand. Retail area managers, category managers, and buyers at corporate level earn RM 7,000 – RM 15,000/month.
Hiring in retail peaks during major festive seasons — Chinese New Year (January/February), Hari Raya (March/April), and the mid-year and year-end sales periods. E-commerce retail roles (marketplace management, last-mile logistics, digital marketing) command 15–25% premiums over equivalent bricks-and-mortar roles. Omnichannel retail experience is the most in-demand skill for mid-career retail professionals in Malaysia.
Customer-facing floor staff managing product display, assisting shoppers, and processing transactions at retail outlets.
Leads all aspects of a retail store — sales targets, staff management, inventory, visual merchandising, and customer experience.
Creates compelling in-store displays and product presentations to drive sales and reinforce brand identity.
Selects and sources products for the retail range, negotiates with suppliers, and manages category performance metrics.
Manages online store listings, campaign promotion, and order fulfilment on platforms like Shopee, Lazada, and TikTok Shop.
Handles customer enquiries, complaints, and returns — both in-store and through digital channels for omnichannel retailers.
Search SuperJobs for retail roles by brand, location, or function. Use terms like "sales associate", "store manager", "buyer", or "e-commerce" depending on the level you are targeting.
For entry-level roles, keep your CV focused on customer service experience, reliability, and any relevant certifications (food handler, HRDC-funded retail management courses).
For store manager and above, quantify your retail performance: sales growth percentages, shrinkage reduction, staff retention rates, and average transaction values.
Apply through SuperJobs. Retail hiring is volume-based — companies often review applications in batches, particularly around festive season hiring peaks.
Prepare for retail interviews by demonstrating your understanding of the brand's product range, customer base, and any recent campaigns or promotions. Show genuine enthusiasm for the brand.