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The Merchandiser is responsible for the visual merchandising and stock management of BABA'S products at assigned retail outlets. This role involves ensuring product displays are appealing and stock levels are maintained to enhance customer experience and sales performance.
The Retail Assistant is responsible for managing daily cash flow and providing excellent customer service. This role involves handling online orders, promoting products, and supporting shop operations in a dynamic retail environment.
The Retail Expert is responsible for delivering high standards of sales and customer experience. This role involves engaging with customers, conducting product demonstrations, and executing retail operations to drive sales and enhance customer satisfaction.
The Cashier is responsible for providing excellent customer service and managing transactions. This role plays a crucial part in ensuring a smooth shopping experience for customers at Quill City Mall.
The Outlet Operations Coordinator is responsible for managing day-to-day operations across multiple outlets. This role collaborates with Area Managers to ensure operational readiness and efficiency, impacting overall business performance.
The Sales Assistant is responsible for providing exceptional customer service and enhancing the shopping experience. This role involves engaging with customers, promoting products, and supporting store operations to drive sales and brand loyalty.
The Retail Area Executive is responsible for managing and overseeing the operations of Rest N Go stations. This role involves ensuring operational standards are met, providing excellent customer service, and fostering a positive environment for both staff and customers.
The Home Electronics Promoter is responsible for actively engaging with potential customers to showcase and promote a range of electronic products and services. This role significantly impacts sales and customer satisfaction in a competitive market by building rapport and providing valuable product information.
The Sales Representative is responsible for assisting customers in styling outfits and providing excellent customer service. This role plays a crucial part in enhancing the shopping experience at ROOM 8 Flagship Store, contributing to customer satisfaction and brand loyalty.
The Department Supervisor is responsible for overseeing the daily operations of the retail outlet. This role involves managing staff, enhancing customer service, and achieving sales targets in a dynamic retail environment.
The Retail Assistant is responsible for delivering a warm and engaging customer experience. This role involves assisting customers, maintaining store presentation, and fostering a friendly environment that aligns with our brand values of positivity and joy.
The Team Leader - Wellness is responsible for ensuring customer satisfaction through strong relationship building and accurate product information management. This role involves overseeing operational efficiency, leading employee development, and driving financial performance within the wellness department.
By SuperJobs Career Team · Updated July 2026
Retail is one of Malaysia's largest direct employment sectors, encompassing shopping malls, supermarkets, hypermarkets, specialty stores, e-commerce operations, and franchise businesses. Malaysia's retail market — anchored by the Klang Valley's world-class mall ecosystem (Pavilion, Mid Valley, Sunway Pyramid, Suria KLCC) and a rapidly growing e-commerce segment — provides year-round employment at every level.
Major retail employers include AEON, Parkson, Tesco (now known as Lotus's), Giant, 99 Speedmart, Watsons, Guardian, Sephora, Uniqlo, H&M, and hundreds of independent local and franchise brands. The e-commerce boom driven by Shopee, Lazada, and TikTok Shop has also created large-scale warehouse operations, customer service centres, and digital retail teams requiring substantial workforces.
The retail sector offers entry-level opportunities for school leavers and a well-defined career ladder from sales associate through supervisory and managerial roles to category management, buying, and retail operations leadership. Corporate retail careers in buying, merchandising, and supply chain management are increasingly valued and well-compensated.
Entry-level retail sales associates and cashiers earn RM 1,800 – RM 2,500/month. Retail supervisors and floor managers earn RM 2,800 – RM 4,500/month. Store managers and branch managers earn RM 4,000 – RM 8,000/month depending on store size and brand. Retail area managers, category managers, and buyers at corporate level earn RM 7,000 – RM 15,000/month.
Hiring in retail peaks during major festive seasons — Chinese New Year (January/February), Hari Raya (March/April), and the mid-year and year-end sales periods. E-commerce retail roles (marketplace management, last-mile logistics, digital marketing) command 15–25% premiums over equivalent bricks-and-mortar roles. Omnichannel retail experience is the most in-demand skill for mid-career retail professionals in Malaysia.
Customer-facing floor staff managing product display, assisting shoppers, and processing transactions at retail outlets.
Leads all aspects of a retail store — sales targets, staff management, inventory, visual merchandising, and customer experience.
Creates compelling in-store displays and product presentations to drive sales and reinforce brand identity.
Selects and sources products for the retail range, negotiates with suppliers, and manages category performance metrics.
Manages online store listings, campaign promotion, and order fulfilment on platforms like Shopee, Lazada, and TikTok Shop.
Handles customer enquiries, complaints, and returns — both in-store and through digital channels for omnichannel retailers.
Search SuperJobs for retail roles by brand, location, or function. Use terms like "sales associate", "store manager", "buyer", or "e-commerce" depending on the level you are targeting.
For entry-level roles, keep your CV focused on customer service experience, reliability, and any relevant certifications (food handler, HRDC-funded retail management courses).
For store manager and above, quantify your retail performance: sales growth percentages, shrinkage reduction, staff retention rates, and average transaction values.
Apply through SuperJobs. Retail hiring is volume-based — companies often review applications in batches, particularly around festive season hiring peaks.
Prepare for retail interviews by demonstrating your understanding of the brand's product range, customer base, and any recent campaigns or promotions. Show genuine enthusiasm for the brand.