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This role involves leading a shop in Gambang/Kuantan and ensuring daily operations run smoothly. The position includes responsibilities such as coaching a team, managing inventory, and influencing sales and customer satisfaction.
This position is for a Customer Service Intern focused on supporting customers through friendly communication and issue resolution. The role provides practical experience in a professional environment while assisting with customer service tasks.
The Retail Expert role focuses on enhancing customer experience and driving sales in a retail environment. You will engage with customers, conduct product demonstrations, and ensure high standards of service and operations.
This is an internship position in Sales and Customer Service focused on driving sales through various channels and supporting resellers. The role provides hands-on experience in a creative and dynamic environment.
The Cashier position at Quill City Mall involves assisting customers with purchases, handling cash and card transactions, and maintaining the cleanliness and organization of the counter area. The role requires monitoring stock and performing daily equipment checks. Candidates should have basic math and computer skills, retail or customer service experience, and be able to work shifts including weekends and public holidays.
The Outlet Operations Coordinator is responsible for managing day-to-day operations for multiple stores, including preparing schedules and providing support to staff. The role involves collaboration with Area Managers to ensure operational readiness and efficiency.
This Sales Executive role involves actively engaging customers and driving sales through personal effort. The position requires a self-motivated individual who can work independently and utilize marketing support to enhance sales outcomes.
This role involves visiting stationery outlets to monitor product displays, stock levels, and brand presence while gathering market intelligence. The position requires supporting distributor order volumes, conducting inventory checks, and collaborating on sales strategies to improve store performance.
This role is for a Sales Marketer position targeting Malaysians interested in gaining practical experience and career growth. The position includes structured training, mentorship, and opportunities for advancement within a team-oriented environment.
The Area Sales Executive is responsible for driving sales performance and managing relationships with pharmacies in the assigned area. The role involves executing retail programs, ensuring brand visibility, and monitoring stock levels to support business growth. This position requires strong communication skills, the ability to work independently, and experience in pharmacy or related sales sectors.
The Customer Service Representative role involves assisting customers by addressing their questions and complaints related to company tools. The position requires effective communication, active listening, empathy, and collaboration within a team to enhance customer satisfaction and develop relevant soft skills.
The Senior Customer Service Representative in Order Management based in Highland Heights, OH, is responsible for managing customer service activities related to order processing. This role involves supporting customers with order issues and facilitating effective communication in order management tasks.
By SuperJobs Career Team · Updated May 2026
Retail is one of Malaysia's largest direct employment sectors, encompassing shopping malls, supermarkets, hypermarkets, specialty stores, e-commerce operations, and franchise businesses. Malaysia's retail market — anchored by the Klang Valley's world-class mall ecosystem (Pavilion, Mid Valley, Sunway Pyramid, Suria KLCC) and a rapidly growing e-commerce segment — provides year-round employment at every level.
Major retail employers include AEON, Parkson, Tesco (now known as Lotus's), Giant, 99 Speedmart, Watsons, Guardian, Sephora, Uniqlo, H&M, and hundreds of independent local and franchise brands. The e-commerce boom driven by Shopee, Lazada, and TikTok Shop has also created large-scale warehouse operations, customer service centres, and digital retail teams requiring substantial workforces.
The retail sector offers entry-level opportunities for school leavers and a well-defined career ladder from sales associate through supervisory and managerial roles to category management, buying, and retail operations leadership. Corporate retail careers in buying, merchandising, and supply chain management are increasingly valued and well-compensated.
Entry-level retail sales associates and cashiers earn RM 1,800 – RM 2,500/month. Retail supervisors and floor managers earn RM 2,800 – RM 4,500/month. Store managers and branch managers earn RM 4,000 – RM 8,000/month depending on store size and brand. Retail area managers, category managers, and buyers at corporate level earn RM 7,000 – RM 15,000/month.
Hiring in retail peaks during major festive seasons — Chinese New Year (January/February), Hari Raya (March/April), and the mid-year and year-end sales periods. E-commerce retail roles (marketplace management, last-mile logistics, digital marketing) command 15–25% premiums over equivalent bricks-and-mortar roles. Omnichannel retail experience is the most in-demand skill for mid-career retail professionals in Malaysia.
Customer-facing floor staff managing product display, assisting shoppers, and processing transactions at retail outlets.
Leads all aspects of a retail store — sales targets, staff management, inventory, visual merchandising, and customer experience.
Creates compelling in-store displays and product presentations to drive sales and reinforce brand identity.
Selects and sources products for the retail range, negotiates with suppliers, and manages category performance metrics.
Manages online store listings, campaign promotion, and order fulfilment on platforms like Shopee, Lazada, and TikTok Shop.
Handles customer enquiries, complaints, and returns — both in-store and through digital channels for omnichannel retailers.
Search SuperJobs for retail roles by brand, location, or function. Use terms like "sales associate", "store manager", "buyer", or "e-commerce" depending on the level you are targeting.
For entry-level roles, keep your CV focused on customer service experience, reliability, and any relevant certifications (food handler, HRDC-funded retail management courses).
For store manager and above, quantify your retail performance: sales growth percentages, shrinkage reduction, staff retention rates, and average transaction values.
Apply through SuperJobs. Retail hiring is volume-based — companies often review applications in batches, particularly around festive season hiring peaks.
Prepare for retail interviews by demonstrating your understanding of the brand's product range, customer base, and any recent campaigns or promotions. Show genuine enthusiasm for the brand.