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The Sales Assistant role focuses on delivering outstanding customer service and maintaining store standards. You will engage with customers, assist with their needs, and ensure the foodline area is well-stocked and organized.
The Sales Executive role involves expanding the market share and enhancing the value of the DEWALT brand in Japan. The position requires relevant knowledge of power tools and aims at individuals interested in building a career in sales.
The General Cashier is responsible for managing cashier systems, handling billing and payment transactions, and maintaining the cashier work area. The role requires providing customer service and ensuring accuracy in payment processes. The position is open to Malaysian candidates aged 18 and above, with no minimum education requirement.
The Associate Director – Business Management is responsible for leading and improving retail operations by managing key client accounts and driving business growth. The role ensures that the team aligns with company goals to enhance performance and service delivery.
The Inside Sales Representative role involves assisting customers in identifying suitable services to meet their needs. This position focuses on building customer relationships and working collaboratively with a team to achieve sales targets, primarily through phone and online communication.
The Assistant Sales Manager / Sales Manager role involves managing sales opportunities and supporting daily sales activities to build long-term customer relationships and achieve sales goals. The position requires coordination with sales channels and understanding market trends to maximize revenue.
This internship offers final-year university students hands-on experience in customer service, marketing, and research within an e-commerce setting at MEDICOS. The role supports various business activities enhancing practical skills.
This role is for a Sales Assistant at CeX Sunway Pyramid specializing in electronics sales and customer service. The position involves processing transactions, maintaining store organization, and using knowledge of consumer electronics and gaming peripherals.
The Retail Sales Manager at Corkcicle Malaysia is responsible for expanding the company's retail presence by developing partnerships with various retail and lifestyle outlets, including gyms and cafes. The role requires driving consistent sales performance and building the brand across Malaysia through confident engagement with new partners.
The Sales Advisor role involves engaging with customers to provide product recommendations and ensuring a smooth sales process. This position is ideal for individuals who enjoy working in a dynamic retail setting and are committed to delivering exceptional customer service.
By SuperJobs Career Team · Updated May 2026
Retail is one of Malaysia's largest direct employment sectors, encompassing shopping malls, supermarkets, hypermarkets, specialty stores, e-commerce operations, and franchise businesses. Malaysia's retail market — anchored by the Klang Valley's world-class mall ecosystem (Pavilion, Mid Valley, Sunway Pyramid, Suria KLCC) and a rapidly growing e-commerce segment — provides year-round employment at every level.
Major retail employers include AEON, Parkson, Tesco (now known as Lotus's), Giant, 99 Speedmart, Watsons, Guardian, Sephora, Uniqlo, H&M, and hundreds of independent local and franchise brands. The e-commerce boom driven by Shopee, Lazada, and TikTok Shop has also created large-scale warehouse operations, customer service centres, and digital retail teams requiring substantial workforces.
The retail sector offers entry-level opportunities for school leavers and a well-defined career ladder from sales associate through supervisory and managerial roles to category management, buying, and retail operations leadership. Corporate retail careers in buying, merchandising, and supply chain management are increasingly valued and well-compensated.
Entry-level retail sales associates and cashiers earn RM 1,800 – RM 2,500/month. Retail supervisors and floor managers earn RM 2,800 – RM 4,500/month. Store managers and branch managers earn RM 4,000 – RM 8,000/month depending on store size and brand. Retail area managers, category managers, and buyers at corporate level earn RM 7,000 – RM 15,000/month.
Hiring in retail peaks during major festive seasons — Chinese New Year (January/February), Hari Raya (March/April), and the mid-year and year-end sales periods. E-commerce retail roles (marketplace management, last-mile logistics, digital marketing) command 15–25% premiums over equivalent bricks-and-mortar roles. Omnichannel retail experience is the most in-demand skill for mid-career retail professionals in Malaysia.
Customer-facing floor staff managing product display, assisting shoppers, and processing transactions at retail outlets.
Leads all aspects of a retail store — sales targets, staff management, inventory, visual merchandising, and customer experience.
Creates compelling in-store displays and product presentations to drive sales and reinforce brand identity.
Selects and sources products for the retail range, negotiates with suppliers, and manages category performance metrics.
Manages online store listings, campaign promotion, and order fulfilment on platforms like Shopee, Lazada, and TikTok Shop.
Handles customer enquiries, complaints, and returns — both in-store and through digital channels for omnichannel retailers.
Search SuperJobs for retail roles by brand, location, or function. Use terms like "sales associate", "store manager", "buyer", or "e-commerce" depending on the level you are targeting.
For entry-level roles, keep your CV focused on customer service experience, reliability, and any relevant certifications (food handler, HRDC-funded retail management courses).
For store manager and above, quantify your retail performance: sales growth percentages, shrinkage reduction, staff retention rates, and average transaction values.
Apply through SuperJobs. Retail hiring is volume-based — companies often review applications in batches, particularly around festive season hiring peaks.
Prepare for retail interviews by demonstrating your understanding of the brand's product range, customer base, and any recent campaigns or promotions. Show genuine enthusiasm for the brand.