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The Cashier is responsible for ensuring excellent customer service and precise cash transaction handling. This role plays a crucial part in maintaining a positive shopping experience for customers at the retail outlet.
The Retail Supervisor will manage store operations and lead a team to achieve sales goals while ensuring exceptional customer service. This role is ideal for candidates with a passion for retail and strong leadership skills.
The Floor Manager is responsible for leading a team to deliver exceptional customer service and operational excellence in a retail environment. This role requires strong leadership skills and a commitment to creating a positive shopping experience.
The Beauty Advisor is responsible for assisting customers in discovering innovative beauty products. This role significantly enhances the in-store experience across various regions including Klang Valley, Southern, and Northern Malaysia.
The Sales Assistant is responsible for providing excellent customer service and assisting in daily store operations. This role plays a crucial part in ensuring a pleasant shopping experience and achieving sales targets through proactive customer engagement.
The Section Manager will lead a team to enhance sales and customer satisfaction while ensuring operational excellence in the store. This role requires strong leadership and retail management skills.
Join Tealive Suria KLCC as a Barista and immerse yourself in the world of beverage crafting while delivering outstanding customer service. This role is perfect for those who are enthusiastic about coffee and enjoy working in a team-oriented environment.
The Customer Service Executive will provide exceptional support to customers, addressing inquiries and resolving issues to enhance their experience with Mynews Malaysia.
This role offers an exciting opportunity for fresh graduates to kickstart their career in retail sales within the photography industry. Training will be provided to ensure success in customer interactions and sales.
The Beauty Consultant is responsible for providing personalized beauty consultations and exceptional customer service. This role involves engaging with customers to assess their needs and recommend suitable products to enhance their beauty experience.
The Field Recruiter will be responsible for sourcing and attracting candidates for various roles within Mynews Malaysia. This role requires strong communication skills and the ability to engage with potential candidates effectively.
The Beauty Expert is responsible for delivering exceptional customer service by providing expert advice on beauty products and services. This role involves engaging with customers to understand their needs and ensuring a pleasant shopping experience while maintaining high standards of professionalism.
Narrow the search to where you want to work. Counts are live and update as employers post and close roles.
By SuperJobs Career Team · Updated October 2026
Retail is one of Malaysia's largest direct employment sectors, encompassing shopping malls, supermarkets, hypermarkets, specialty stores, e-commerce operations, and franchise businesses. Malaysia's retail market — anchored by the Klang Valley's world-class mall ecosystem (Pavilion, Mid Valley, Sunway Pyramid, Suria KLCC) and a rapidly growing e-commerce segment — provides year-round employment at every level.
Major retail employers include AEON, Parkson, Tesco (now known as Lotus's), Giant, 99 Speedmart, Watsons, Guardian, Sephora, Uniqlo, H&M, and hundreds of independent local and franchise brands. The e-commerce boom driven by Shopee, Lazada, and TikTok Shop has also created large-scale warehouse operations, customer service centres, and digital retail teams requiring substantial workforces.
The retail sector offers entry-level opportunities for school leavers and a well-defined career ladder from sales associate through supervisory and managerial roles to category management, buying, and retail operations leadership. Corporate retail careers in buying, merchandising, and supply chain management are increasingly valued and well-compensated.
Entry-level retail sales associates and cashiers earn RM 1,800 – RM 2,500/month. Retail supervisors and floor managers earn RM 2,800 – RM 4,500/month. Store managers and branch managers earn RM 4,000 – RM 8,000/month depending on store size and brand. Retail area managers, category managers, and buyers at corporate level earn RM 7,000 – RM 15,000/month.
Hiring in retail peaks during major festive seasons — Chinese New Year (January/February), Hari Raya (March/April), and the mid-year and year-end sales periods. E-commerce retail roles (marketplace management, last-mile logistics, digital marketing) command 15–25% premiums over equivalent bricks-and-mortar roles. Omnichannel retail experience is the most in-demand skill for mid-career retail professionals in Malaysia.
Customer-facing floor staff managing product display, assisting shoppers, and processing transactions at retail outlets.
Leads all aspects of a retail store — sales targets, staff management, inventory, visual merchandising, and customer experience.
Creates compelling in-store displays and product presentations to drive sales and reinforce brand identity.
Selects and sources products for the retail range, negotiates with suppliers, and manages category performance metrics.
Manages online store listings, campaign promotion, and order fulfilment on platforms like Shopee, Lazada, and TikTok Shop.
Handles customer enquiries, complaints, and returns — both in-store and through digital channels for omnichannel retailers.
Search SuperJobs for retail roles by brand, location, or function. Use terms like "sales associate", "store manager", "buyer", or "e-commerce" depending on the level you are targeting.
For entry-level roles, keep your CV focused on customer service experience, reliability, and any relevant certifications (food handler, HRDC-funded retail management courses).
For store manager and above, quantify your retail performance: sales growth percentages, shrinkage reduction, staff retention rates, and average transaction values.
Apply through SuperJobs. Retail hiring is volume-based — companies often review applications in batches, particularly around festive season hiring peaks.
Prepare for retail interviews by demonstrating your understanding of the brand's product range, customer base, and any recent campaigns or promotions. Show genuine enthusiasm for the brand.