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The Senior Customer Assistant is responsible for delivering exceptional customer service while promoting Watsons' diverse range of products. This role involves engaging with customers to understand their needs and ensuring a pleasant shopping experience in a fast-paced retail environment.
The Sales Admin Executive role offers an opportunity to support the sales team and engage with customers. Ideal for candidates looking to gain experience in sales administration.
The Retail Sales Associate is responsible for delivering outstanding customer service to enhance the shopping experience. This role involves engaging with customers, understanding their needs, and providing tailored recommendations in a welcoming store environment.
The Store Manager will lead a team to enhance customer experience and drive sales while maintaining high standards of store operations. This role requires strong leadership and a keen understanding of the retail market.
The Regional Manager, Customer Happiness is responsible for overseeing customer service operations and ensuring an exceptional customer experience across multiple locations. This role requires strong leadership and strategic thinking to drive customer satisfaction initiatives.
Join AEON Credit Service as a Direct Sales Executive and leverage your sales skills to promote financial products. This role offers an opportunity to develop your career in a dynamic retail environment.
The Category Manager/Merchandiser is responsible for developing yearly purchase and sales action plans to achieve turnover and margin targets. This role significantly impacts product assortment optimization, supplier relationship management, and overall sales enhancement within the grocery sector.
The Boutique Supervisor/Manager is responsible for overseeing daily store operations and leading the sales team. This role plays a crucial part in ensuring the boutique meets its performance targets while maintaining a premium customer experience.
The Store Manager is responsible for overseeing and ensuring the daily operations of the branch run smoothly. This role involves leading a team to achieve sales goals and enhance customer experience in a retail environment.
The Project & Tenancy Administration Executive will play a crucial role in supporting project management and tenancy operations at Mynews Malaysia. This position is ideal for individuals looking to gain experience in administration and project coordination.
The Assistant Branch Manager is responsible for supporting the daily operations of a beauty and wellness outlet. This role plays a crucial part in driving sales and ensuring a high-quality client experience that aligns with brand standards.
The Assistant Manager, Supply Chain will oversee supply chain operations, manage inventory, and collaborate with various departments to ensure efficiency. This role is ideal for candidates with a strong background in supply chain management.
Narrow the search to where you want to work. Counts are live and update as employers post and close roles.
By SuperJobs Career Team · Updated October 2026
Retail is one of Malaysia's largest direct employment sectors, encompassing shopping malls, supermarkets, hypermarkets, specialty stores, e-commerce operations, and franchise businesses. Malaysia's retail market — anchored by the Klang Valley's world-class mall ecosystem (Pavilion, Mid Valley, Sunway Pyramid, Suria KLCC) and a rapidly growing e-commerce segment — provides year-round employment at every level.
Major retail employers include AEON, Parkson, Tesco (now known as Lotus's), Giant, 99 Speedmart, Watsons, Guardian, Sephora, Uniqlo, H&M, and hundreds of independent local and franchise brands. The e-commerce boom driven by Shopee, Lazada, and TikTok Shop has also created large-scale warehouse operations, customer service centres, and digital retail teams requiring substantial workforces.
The retail sector offers entry-level opportunities for school leavers and a well-defined career ladder from sales associate through supervisory and managerial roles to category management, buying, and retail operations leadership. Corporate retail careers in buying, merchandising, and supply chain management are increasingly valued and well-compensated.
Entry-level retail sales associates and cashiers earn RM 1,800 – RM 2,500/month. Retail supervisors and floor managers earn RM 2,800 – RM 4,500/month. Store managers and branch managers earn RM 4,000 – RM 8,000/month depending on store size and brand. Retail area managers, category managers, and buyers at corporate level earn RM 7,000 – RM 15,000/month.
Hiring in retail peaks during major festive seasons — Chinese New Year (January/February), Hari Raya (March/April), and the mid-year and year-end sales periods. E-commerce retail roles (marketplace management, last-mile logistics, digital marketing) command 15–25% premiums over equivalent bricks-and-mortar roles. Omnichannel retail experience is the most in-demand skill for mid-career retail professionals in Malaysia.
Customer-facing floor staff managing product display, assisting shoppers, and processing transactions at retail outlets.
Leads all aspects of a retail store — sales targets, staff management, inventory, visual merchandising, and customer experience.
Creates compelling in-store displays and product presentations to drive sales and reinforce brand identity.
Selects and sources products for the retail range, negotiates with suppliers, and manages category performance metrics.
Manages online store listings, campaign promotion, and order fulfilment on platforms like Shopee, Lazada, and TikTok Shop.
Handles customer enquiries, complaints, and returns — both in-store and through digital channels for omnichannel retailers.
Search SuperJobs for retail roles by brand, location, or function. Use terms like "sales associate", "store manager", "buyer", or "e-commerce" depending on the level you are targeting.
For entry-level roles, keep your CV focused on customer service experience, reliability, and any relevant certifications (food handler, HRDC-funded retail management courses).
For store manager and above, quantify your retail performance: sales growth percentages, shrinkage reduction, staff retention rates, and average transaction values.
Apply through SuperJobs. Retail hiring is volume-based — companies often review applications in batches, particularly around festive season hiring peaks.
Prepare for retail interviews by demonstrating your understanding of the brand's product range, customer base, and any recent campaigns or promotions. Show genuine enthusiasm for the brand.