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The Sales Assistant role involves providing exceptional service to customers while managing product displays and stock. You will engage with customers, assist with their needs, and contribute to a positive shopping experience.
This internship position involves serving as the primary contact for customers through phone, live chat, and social media. The role requires responding to inquiries and resolving issues related to orders and post-purchase processes. Candidates should have a minimum diploma in a relevant field and possess strong communication, problem-solving, and organizational skills.
The Customer Assistant role requires delivering excellent service and promoting products while effectively communicating with customers in both Bahasa Malaysia and English, ensuring a positive shopping experience.
This Retail Assistant role at MidValley Megamall involves assisting customers and handling sales and purchase transactions. The position requires knowledge of electronics and the ability to evaluate second-hand electronic items, while also maintaining store organization and providing product information.
The Digital Marketing Lead will drive customer acquisition and revenue growth through strategic campaign management, content creation, and performance analysis, leveraging strong analytical skills and a deep understanding of marketing funnels.
Pembantu Pentadbiran Jualan akan menguruskan pesanan jualan dan menyediakan dokumen berkaitan dengan ketelitian, serta berinteraksi dengan pelanggan untuk memastikan keperluan mereka dipenuhi.
The Sales Executive will drive sales growth by identifying opportunities, building client relationships, and collaborating with marketing to deliver tailored solutions, while consistently meeting sales targets through effective communication and negotiation skills.
The Team Leader role at AEON involves managing customer relations and ensuring operational efficiency within the store. You will lead a team, focusing on training and development while maintaining high standards of service and compliance with company policies.
Sebagai Sales Associate, anda akan menyapa dan membantu pelanggan dalam memilih produk basikal, memberikan maklumat tentang promosi, serta memastikan kedai sentiasa teratur dan menarik.
This role is for a Retail Sales Executive position at a mall in Malaysia. The employee will assist customers in finding appropriate mobility solutions and contribute to the store's social media presence by creating TikTok videos.
Sales Clerk bertanggungjawab menguruskan pesanan jualan dan menyediakan dokumen berkaitan, memerlukan kemahiran komunikasi dan organisasi yang baik untuk memastikan kepuasan pelanggan.
The Sales Executive is responsible for selling the company's products or services and maintaining customer relationships. The role includes providing product information, resolving inquiries, preparing reports, updating records, and participating in promotional activities.
By SuperJobs Career Team · Updated June 2026
Retail is one of Malaysia's largest direct employment sectors, encompassing shopping malls, supermarkets, hypermarkets, specialty stores, e-commerce operations, and franchise businesses. Malaysia's retail market — anchored by the Klang Valley's world-class mall ecosystem (Pavilion, Mid Valley, Sunway Pyramid, Suria KLCC) and a rapidly growing e-commerce segment — provides year-round employment at every level.
Major retail employers include AEON, Parkson, Tesco (now known as Lotus's), Giant, 99 Speedmart, Watsons, Guardian, Sephora, Uniqlo, H&M, and hundreds of independent local and franchise brands. The e-commerce boom driven by Shopee, Lazada, and TikTok Shop has also created large-scale warehouse operations, customer service centres, and digital retail teams requiring substantial workforces.
The retail sector offers entry-level opportunities for school leavers and a well-defined career ladder from sales associate through supervisory and managerial roles to category management, buying, and retail operations leadership. Corporate retail careers in buying, merchandising, and supply chain management are increasingly valued and well-compensated.
Entry-level retail sales associates and cashiers earn RM 1,800 – RM 2,500/month. Retail supervisors and floor managers earn RM 2,800 – RM 4,500/month. Store managers and branch managers earn RM 4,000 – RM 8,000/month depending on store size and brand. Retail area managers, category managers, and buyers at corporate level earn RM 7,000 – RM 15,000/month.
Hiring in retail peaks during major festive seasons — Chinese New Year (January/February), Hari Raya (March/April), and the mid-year and year-end sales periods. E-commerce retail roles (marketplace management, last-mile logistics, digital marketing) command 15–25% premiums over equivalent bricks-and-mortar roles. Omnichannel retail experience is the most in-demand skill for mid-career retail professionals in Malaysia.
Customer-facing floor staff managing product display, assisting shoppers, and processing transactions at retail outlets.
Leads all aspects of a retail store — sales targets, staff management, inventory, visual merchandising, and customer experience.
Creates compelling in-store displays and product presentations to drive sales and reinforce brand identity.
Selects and sources products for the retail range, negotiates with suppliers, and manages category performance metrics.
Manages online store listings, campaign promotion, and order fulfilment on platforms like Shopee, Lazada, and TikTok Shop.
Handles customer enquiries, complaints, and returns — both in-store and through digital channels for omnichannel retailers.
Search SuperJobs for retail roles by brand, location, or function. Use terms like "sales associate", "store manager", "buyer", or "e-commerce" depending on the level you are targeting.
For entry-level roles, keep your CV focused on customer service experience, reliability, and any relevant certifications (food handler, HRDC-funded retail management courses).
For store manager and above, quantify your retail performance: sales growth percentages, shrinkage reduction, staff retention rates, and average transaction values.
Apply through SuperJobs. Retail hiring is volume-based — companies often review applications in batches, particularly around festive season hiring peaks.
Prepare for retail interviews by demonstrating your understanding of the brand's product range, customer base, and any recent campaigns or promotions. Show genuine enthusiasm for the brand.