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The Cashier is responsible for delivering excellent customer service and handling cash transactions accurately. This role involves interacting with a diverse range of customers in a fast-paced retail environment while ensuring a seamless checkout process.
The Crystal Shop Assistant is responsible for providing excellent customer service and support in a retail environment. This role involves engaging with customers, assisting with product inquiries, and maintaining store operations to enhance the shopping experience.
The Health Advisor is responsible for providing exceptional customer service and professional advice on health and wellness products. This role involves engaging with customers to understand their needs and recommending suitable products to enhance their shopping experience.
The Operations Manager is responsible for overseeing daily store operations and ensuring compliance with company policies. This role impacts the overall efficiency of the store while fostering a positive shopping environment for customers.
The Beauty Trainee is responsible for gaining hands-on experience in beauty and aesthetic services. This role provides an opportunity to learn from experienced professionals while contributing to the daily operations of Emax Beaute International Sdn Bhd.
The Retail Associate is responsible for providing exceptional customer service and ensuring a pleasant shopping experience. This role involves working in a dynamic retail environment, engaging with customers, and supporting store operations.
The Team Leader is responsible for ensuring customer satisfaction and operational excellence at AEON Wellness. This role involves leading a team to maintain product accuracy and compliance with company policies while fostering a positive work environment.
The Sales Assistant (Foodline Area) is responsible for providing excellent customer service and assisting customers with product inquiries. This role plays a crucial part in maintaining a clean and organized store environment while promoting sales effectively.
The Associate Director - Business Management is responsible for overseeing and driving the operational effectiveness, strategic planning, and business growth of Jump Retail and Retail Galaxy. This role significantly impacts client account management and merchandising operations, ensuring alignment with company objectives to enhance overall performance and service delivery.
The Procurement Senior Executive/Executive is responsible for supporting the procurement team by managing administrative and operational tasks to ensure efficient purchasing processes. This role plays a crucial part in enhancing procurement operations through effective supplier coordination and inventory management.
The Floor Supervisor is responsible for overseeing the management of goods within the designated department. This role is crucial in ensuring adherence to company procedures and maintaining high standards of customer service.
The CEX Sales Assistant is responsible for processing buy and sell transactions while providing excellent customer service. This role plays a crucial part in maintaining store cleanliness and stock organization in a fast-paced retail environment.
Narrow the search to where you want to work. Counts are live and update as employers post and close roles.
By SuperJobs Career Team · Updated August 2026
Retail is one of Malaysia's largest direct employment sectors, encompassing shopping malls, supermarkets, hypermarkets, specialty stores, e-commerce operations, and franchise businesses. Malaysia's retail market — anchored by the Klang Valley's world-class mall ecosystem (Pavilion, Mid Valley, Sunway Pyramid, Suria KLCC) and a rapidly growing e-commerce segment — provides year-round employment at every level.
Major retail employers include AEON, Parkson, Tesco (now known as Lotus's), Giant, 99 Speedmart, Watsons, Guardian, Sephora, Uniqlo, H&M, and hundreds of independent local and franchise brands. The e-commerce boom driven by Shopee, Lazada, and TikTok Shop has also created large-scale warehouse operations, customer service centres, and digital retail teams requiring substantial workforces.
The retail sector offers entry-level opportunities for school leavers and a well-defined career ladder from sales associate through supervisory and managerial roles to category management, buying, and retail operations leadership. Corporate retail careers in buying, merchandising, and supply chain management are increasingly valued and well-compensated.
Entry-level retail sales associates and cashiers earn RM 1,800 – RM 2,500/month. Retail supervisors and floor managers earn RM 2,800 – RM 4,500/month. Store managers and branch managers earn RM 4,000 – RM 8,000/month depending on store size and brand. Retail area managers, category managers, and buyers at corporate level earn RM 7,000 – RM 15,000/month.
Hiring in retail peaks during major festive seasons — Chinese New Year (January/February), Hari Raya (March/April), and the mid-year and year-end sales periods. E-commerce retail roles (marketplace management, last-mile logistics, digital marketing) command 15–25% premiums over equivalent bricks-and-mortar roles. Omnichannel retail experience is the most in-demand skill for mid-career retail professionals in Malaysia.
Customer-facing floor staff managing product display, assisting shoppers, and processing transactions at retail outlets.
Leads all aspects of a retail store — sales targets, staff management, inventory, visual merchandising, and customer experience.
Creates compelling in-store displays and product presentations to drive sales and reinforce brand identity.
Selects and sources products for the retail range, negotiates with suppliers, and manages category performance metrics.
Manages online store listings, campaign promotion, and order fulfilment on platforms like Shopee, Lazada, and TikTok Shop.
Handles customer enquiries, complaints, and returns — both in-store and through digital channels for omnichannel retailers.
Search SuperJobs for retail roles by brand, location, or function. Use terms like "sales associate", "store manager", "buyer", or "e-commerce" depending on the level you are targeting.
For entry-level roles, keep your CV focused on customer service experience, reliability, and any relevant certifications (food handler, HRDC-funded retail management courses).
For store manager and above, quantify your retail performance: sales growth percentages, shrinkage reduction, staff retention rates, and average transaction values.
Apply through SuperJobs. Retail hiring is volume-based — companies often review applications in batches, particularly around festive season hiring peaks.
Prepare for retail interviews by demonstrating your understanding of the brand's product range, customer base, and any recent campaigns or promotions. Show genuine enthusiasm for the brand.