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The Sales Assistant role involves providing excellent customer service, managing stock levels, and ensuring store cleanliness while working closely with the Fresh Market department to maintain product quality.
The Customer Service Representative will engage with customers, addressing inquiries and complaints while ensuring a seamless shopping experience. Candidates should have relevant retail experience and strong communication skills to foster customer loyalty.
This role is for a Sales and Marketing Executive who assists customers both in-store and online, supports sales targets, and helps promote crystal products. The position includes managing product displays, handling customer inquiries, and creating social media content with some marketing campaign support. The role requires strong communication skills, a customer-friendly attitude, and a basic understanding of social media.
The Sales Assistant role at AEON involves providing exceptional customer service and maintaining a well-organized sales environment. You will be responsible for managing customer inquiries and ensuring product availability while contributing to a positive shopping experience.
Sebagai Sales Assistant, anda akan memberikan perkhidmatan pelanggan yang cemerlang dengan membantu pelanggan mencari produk yang mereka perlukan, sambil memastikan ruang jualan teratur dan menarik.
The Stall Helper will assist in sales operations, engage with customers, manage inventory, and maintain stall organization, requiring strong communication skills and a proactive approach to customer service.
The Sales Executive is responsible for building relationships with clients and closing sales deals. This role involves engaging with new clients, presenting products, and working towards achieving sales targets.
The Sales Associate will deliver outstanding customer service, assist in product selection, and maintain store presentation while achieving sales goals through effective communication and teamwork.
The E-commerce Customer Representative will respond to customer inquiries across various platforms, ensuring timely and accurate assistance while enhancing customer satisfaction through effective communication and problem-solving skills.
The Sales Executive (Outdoor) will develop business opportunities, manage a sales pipeline, and achieve monthly targets through effective client engagement and relationship building.
Pengurus Kedai Runcit bertanggungjawab untuk operasi harian, termasuk kebersihan, susunan produk, dan pengurusan kakitangan, sambil memastikan pengalaman pelanggan yang positif dan mencapai matlamat jualan.
Retail Assistant bertanggungjawab untuk menyambut pelanggan dan membantu mereka memilih produk kek yang sesuai, memerlukan kemahiran komunikasi yang baik dan pengetahuan tentang produk.
By SuperJobs Career Team · Updated June 2026
Retail is one of Malaysia's largest direct employment sectors, encompassing shopping malls, supermarkets, hypermarkets, specialty stores, e-commerce operations, and franchise businesses. Malaysia's retail market — anchored by the Klang Valley's world-class mall ecosystem (Pavilion, Mid Valley, Sunway Pyramid, Suria KLCC) and a rapidly growing e-commerce segment — provides year-round employment at every level.
Major retail employers include AEON, Parkson, Tesco (now known as Lotus's), Giant, 99 Speedmart, Watsons, Guardian, Sephora, Uniqlo, H&M, and hundreds of independent local and franchise brands. The e-commerce boom driven by Shopee, Lazada, and TikTok Shop has also created large-scale warehouse operations, customer service centres, and digital retail teams requiring substantial workforces.
The retail sector offers entry-level opportunities for school leavers and a well-defined career ladder from sales associate through supervisory and managerial roles to category management, buying, and retail operations leadership. Corporate retail careers in buying, merchandising, and supply chain management are increasingly valued and well-compensated.
Entry-level retail sales associates and cashiers earn RM 1,800 – RM 2,500/month. Retail supervisors and floor managers earn RM 2,800 – RM 4,500/month. Store managers and branch managers earn RM 4,000 – RM 8,000/month depending on store size and brand. Retail area managers, category managers, and buyers at corporate level earn RM 7,000 – RM 15,000/month.
Hiring in retail peaks during major festive seasons — Chinese New Year (January/February), Hari Raya (March/April), and the mid-year and year-end sales periods. E-commerce retail roles (marketplace management, last-mile logistics, digital marketing) command 15–25% premiums over equivalent bricks-and-mortar roles. Omnichannel retail experience is the most in-demand skill for mid-career retail professionals in Malaysia.
Customer-facing floor staff managing product display, assisting shoppers, and processing transactions at retail outlets.
Leads all aspects of a retail store — sales targets, staff management, inventory, visual merchandising, and customer experience.
Creates compelling in-store displays and product presentations to drive sales and reinforce brand identity.
Selects and sources products for the retail range, negotiates with suppliers, and manages category performance metrics.
Manages online store listings, campaign promotion, and order fulfilment on platforms like Shopee, Lazada, and TikTok Shop.
Handles customer enquiries, complaints, and returns — both in-store and through digital channels for omnichannel retailers.
Search SuperJobs for retail roles by brand, location, or function. Use terms like "sales associate", "store manager", "buyer", or "e-commerce" depending on the level you are targeting.
For entry-level roles, keep your CV focused on customer service experience, reliability, and any relevant certifications (food handler, HRDC-funded retail management courses).
For store manager and above, quantify your retail performance: sales growth percentages, shrinkage reduction, staff retention rates, and average transaction values.
Apply through SuperJobs. Retail hiring is volume-based — companies often review applications in batches, particularly around festive season hiring peaks.
Prepare for retail interviews by demonstrating your understanding of the brand's product range, customer base, and any recent campaigns or promotions. Show genuine enthusiasm for the brand.