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The Front Office Assistant is responsible for ensuring a seamless guest experience at the hotel. This role involves managing guest inquiries, payments, and maintaining effective communication with various departments to uphold service standards.
The Assistant Executive Housekeeper is responsible for overseeing daily shift operations of Housekeeping, Recreation/Health Club, and Laundry. This role plays a crucial part in ensuring cleanliness and maintenance of all areas while enhancing guest and employee satisfaction.
The Manager of Loss Prevention plays a critical role in maintaining the safety and security of Marriott International's properties. This position requires a proactive approach to risk management and a commitment to creating a secure environment for all stakeholders.
The Assistant Manager - Human Resources will support HR operations and contribute to a positive work environment at Marriott International. This role requires strong HR knowledge and excellent interpersonal skills.
The Room Attendant is responsible for ensuring the cleanliness and presentation of guest rooms and public areas, contributing to an exceptional guest experience at Marriott International.
The Receptionist & Admin Assistant will be responsible for providing excellent customer service and supporting administrative functions within ZUS COFFEE. This role is essential for maintaining a welcoming environment for both customers and staff.
The Landscape General Worker is responsible for executing daily landscape maintenance and nursery production tasks. This role involves monitoring and guiding landscape workers while ensuring compliance with safety and quality standards in an outdoor environment.
The Chief Concierge plays a vital role in delivering outstanding guest services and managing the concierge team at Sheraton Kota Kinabalu. This position requires a proactive leader who is passionate about hospitality and guest satisfaction.
The Junior Sous Chef will assist in managing kitchen operations and ensure the preparation of high-quality dishes. This role requires a passion for culinary arts and strong leadership skills.
The Senior Executive will play a crucial role in managing and improving our corporate catering and outlet operations, ensuring top-notch service delivery. This position is ideal for individuals with a strong background in hospitality and operational management.
The Multi-Property Finance Manager will lead financial operations across several Marriott properties, ensuring compliance and optimizing financial performance. This role requires strong analytical skills and the ability to collaborate effectively with various teams.
The Assistant Chief Engineer will manage engineering operations, ensuring compliance with safety standards and maintaining high service quality. This role requires strong leadership and technical skills to support hotel operations effectively.
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By SuperJobs Career Team · Updated November 2026
Hospitality is a major pillar of Malaysia's economy, encompassing hotels, resorts, food and beverage outlets, tourism services, event management, and travel agencies. Malaysia's Tourism 2.0 strategy and its sustained popularity as a destination for both ASEAN and international visitors sustains year-round employment across all tiers of the hospitality sector.
The hotel sector is led by international brands — Marriott, Hilton, Hyatt, Shangri-La, Four Seasons, and IHG — operating flagship properties in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and the Cameron Highlands. Local homegrown hotel groups (Berjaya Hotels, Sunway Hotels, Genting Hotels) also employ thousands of hospitality professionals across the country.
Malaysia's F&B industry — from fine dining to the iconic street food and kopitiam culture — represents one of the most dynamic employer segments. The growth of culinary tourism, food delivery platforms, and international restaurant franchises has created new career pathways from kitchen operations to restaurant management and F&B technology.
Entry-level hospitality roles (front desk associate, F&B server, housekeeper) earn RM 1,800 – RM 2,500/month. Supervisors and team leaders earn RM 2,500 – RM 3,800/month. Department managers (front office, F&B, housekeeping, events) earn RM 4,000 – RM 7,000/month. Hotel general managers at 4–5 star properties earn RM 12,000 – RM 35,000/month.
Five-star international hotel brands consistently pay 20–35% above local hotel chains for equivalent roles, and they offer structured development programmes that fast-track hospitality careers. Post-pandemic, hospitality hiring has rebounded strongly — particularly for experienced F&B managers, revenue managers, and event coordinators. Service charge and tips supplement base salaries meaningfully in customer-facing roles at premium establishments.
Manages check-in, check-out, concierge services, and guest experience at hotels across Malaysia's major tourism destinations.
Oversees restaurant, bar, and banquet operations — from menu development to service standards, staffing, and cost control.
Leads kitchen operations, menu creation, and food preparation in hotels, standalone restaurants, and resort F&B outlets.
Plans and executes weddings, corporate events, and MICE (meetings, incentives, conferences, exhibitions) at hotel venues.
Manages room pricing, occupancy strategy, and distribution channel optimisation to maximise hotel RevPAR.
Designs and manages tour packages, liaising with transport, accommodation, and attraction partners for inbound and outbound tourism.
Search SuperJobs for hospitality roles by hotel brand, location (KL, Penang, Langkawi, Kota Kinabalu), or function (front office, F&B, housekeeping, events).
Highlight any hospitality-specific training or certifications: diploma in hotel management, food handler certification (OKU FHS), and alcohol service training for F&B roles.
Demonstrate language skills prominently — hospitality employers value bilingual or multilingual candidates who can serve diverse international guests.
Apply through SuperJobs with a professional photo and a focused CV that highlights your service orientation, any relevant international hospitality experience, and awards received.
Prepare for hospitality interviews with examples of how you have exceeded guest expectations, resolved complaints professionally, and contributed to team service standards.